Addus HomeCare · 1 day ago
Personal Care Outreach Coordinator
Addus HomeCare is seeking a Personal Care Outreach Coordinator to join their team. This role involves overseeing client referrals, conducting assessments, and marketing personal Home Care Services to various healthcare professionals and organizations.
Hospital & Health Care
Responsibilities
Educates physician offices slash groups, hospitals, skilled nursing facilities management, discharge planners and case managers on the benefits of personal Home Care Services
Use customer service and sales skills and knowledge to attract and maintain business relationships
Contacts all leads in a timely manner and follows up with leads on a weekly basis
Builds relationships with the community, professional organizations, customers and clients to build a consistent source of referrals
Conducts pre-discharge hospital or skilled nursing facility visits at the client’s request to determine need
Conducts informational meeting with prospective clients to understand their needs and inform them of personal Home Care Services
Responsible for initiating a service agreement with individuals coming on service
Responsible for maintaining and documenting marketing expenditures and submitting expense reports in a timely manner
Assist with public relations outreach through speaking engagements in services and other involvement in community organizations, trade shows and co-marketing with allied healthcare professionals
Ensure effective communication and collaboration with branch staff and field sales resources
Assist branch in timely processing of billing collections and documents all demographic and payor information
Qualification
Required
Some College, Bachelor's preferred
2-4 years' experience in sales, marketing, customer service preferred
Prior experience in healthcare
Must have excellent professional communication and organizational skills
Ability to create a successful and meaningful marketing strategy for assigned territory
Excellent interpersonal communication and time management skills
Ability to work both independently and as a member of a team
Ability to build relationships with Providers, Community Organizations & Referral Sources
Knowledge of Healthcare Regulations & Compliance Requirements
Willing to Travel
Preferred
Bilingual preferred (Spanish)
2-4 years' experience in sales, marketing, customer service preferred
Benefits
Health Insurance
401k Plan
Tuition Reimbursement
PTO
Opportunity to participate in a Fleet Program
Mileage Reimbursement
Professional growth and development opportunities
Company
Addus HomeCare
Addus HomeCare is one of the nation's largest and fastest growing providers of personal home care and support services.