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Stanton Optical · 1 day ago

Store (Brand) Manager

DeSoto, TX

Full-time

Onsite

Mid, Senior Level

3+ years exp

Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. The Brand Manager will lead talent acquisition and development, ensuring outstanding customer experiences while managing store operations and building high-performing teams.

E-CommerceFashionRetail

Responsibilities

Lead store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates

Building strong partnership with Clinical services

Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals

Communicates effectively and builds a strong partnership with the Support Center and Human Resources

Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time

Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc

Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance

Other duties as assigned and required

Qualification

Talent acquisitionTalent developmentLeadershipABO/NCLE CertificationRetail managementCustomer serviceMultitaskingMS WordGoogle DocsOptical experienceCommunication skills

Required

You have an associates degree or 2 years of store management experience

You have demonstrated leadership ability with at least three years of experience in a fast paced retail environment

You have the skills necessary to communicate effectively with a diverse group of people

You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment

You're knowledgeable on talent acquisition, talent development and HR processes

Do you have schedule flexibility? Work hours will be determined based on business needs

Are you knowledgeable about MS Word, Google Docs, etc?

Preferred

Having a valid ABO/NCLE Certification as required by state law is preferred. Must be willing to earn certification within the first year of employment

Optical experience is a plus