Maritz ยท 1 day ago
Client Services Representative (Temporary)
United States
Full-time
Hybrid
New Grad, Entry LevelMaritz is a company focused on providing exceptional customer service and support for event logistics. The Client Services Representative role involves managing travel details, hotel arrangements, and attendee registrations while collaborating with various stakeholders to ensure a smooth event experience.
Market ResearchTelecommunicationsWeb Design
Responsibilities
Communicate travel itineraries, hotel confirmations, and policies via phone and email
Update guest registrations and hotel room inventory in the system
Monitor client email inboxes and manage guest lists within service level agreements (SLAs)
Secure hotel extensions, review registration websites, and ensure report accuracy
Collaborate with Meeting Event Managers, clients, and suppliers to support event logistics
Resolve customer inquiries, including billing questions and hotel no-shows
Attend training sessions, contribute to team meetings, and assist with special projects, including on-site support as needed
Qualification
Required
Bachelor's degree or equivalent experience (Hospitality, Event Management, or customer-facing roles)
Strong communication skills, attention to detail, and problem-solving abilities
Proficiency in Microsoft Office (Outlook, Excel, Word) with advanced Excel skills required
Ability to learn new technologies quickly and work in a fast-paced environment
Passion for delivering excellent customer experiences
Preferred
Prior experience in event coordination or hospitality
Familiarity with registration systems or travel logistics
Company
Maritz
Maritz is a leader in designing and delivering solutions that help people and businesses be and perform their best.
Founded in 1894
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Paul Northover
Senior Account Executive
Recent News
Total Croatia
2025-09-17
Company data provided by crunchbase