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Chicago Bulls · 3 days ago

Director, Group Sales

Chicago, IL

Full-time

Onsite

Lead/Staff, Director/Executive

$115K/yr - $125K/yr

3+ years exp

The Chicago Bulls are seeking a highly motivated and dedicated individual to lead our Group Ticket Sales team. As the Director, you will be responsible primarily for the growth of our group sales revenue by leading the group sales team and implementing effective sales processes.

SportsSports Leagues and Teams

Responsibilities

Responsible for the management and performance of Group Sales team, who are responsible for driving all our group-related campaigns and initiatives

Support Group Sales staff by evaluating sales calls and attending out of office, virtual and arena appointments

Execute one-on-ones with group sales executives to reinforce sales processes and provide continual feedback

Assist in establishing KPI’s and benchmarks for all Group Sales Executives

Develop recommendations for new (or enhancement of) group product offerings, budget utilization and sales strategies for the department

Collaborate with leadership team to develop and efficiently maintain all sales campaigns and lead distribution in CRM

Assist in identifying and implementing new technology platforms to help efficiently cultivate and nurture new business clientele

Responsible for staff training on CRM Group Sales processes, as well as creating educational decks for staff to reference

Primary lead and internal liaison for all Special Ticket Offers SpeedTix and FeVo processes and execution for Ticket Sales department, including but not limited to communication with Ticket Operations, BS&A and Marketing

Oversee all group program processes, logistics and execution, including internal/external communication, prospecting events, sales campaigns, etc

Assist in creation of new sales packages, opportunities for new sales, and internal sales contests/initiatives

Qualification

Sales leadershipHigh-volume sales experienceCRM proficiencyOrganizational skillsCommunication skillsCustomer serviceMicrosoft OfficeProblem-solving skillsTime-management skills

Required

Four-year college degree or equivalent work experience with a 3-year minimum of full-time sales experience

Minimum of 3 years of successful sales leadership managing direct reports

At least 3 years of high-volume sales experience, preferably in sports or entertainment

Strong organizational and time-management skills

Excellent oral and written communication, customer service and problem-solving skills

Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines

Proficient computer skills including experience with Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the CRM and ticketing systems

Ability to navigate the arena in order to visit clients during home games and escort potential customers on meetings, showing various seating options and facilities on both gamedays and non-gamedays