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NEOGOV · 3 days ago

Eligibility Specialist II (FNS)

Winston-Salem, NC

Full-time

Onsite

Mid Level

$41K/yr - $47K/yr

3+ years exp

NEOGOV is seeking a highly motivated Eligibility Specialist II to join the Forsyth County Department of Social Services. The role involves determining eligibility for The Food and Nutrition Program by interviewing residents and entering data into the Statewide eligibility system NCFAST.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

The successful candidate must be able to interpret complex rules and regulations and use good judgment to make appropriate eligibility decisions based on verifications received from Forsyth County residents

They must have exceptional organizational skills, the ability to perform basic mathematical calculations, work quickly within deadlines, proficient knowledge of universal computer technology such as Microsoft Office and 365 and general office equipment, and thrive in a team-oriented environment

Qualification

NCFASTCustomer ServiceMicrosoft OfficeOrganizational SkillsMathematical CalculationsCommunication SkillsTeam-oriented

Required

Graduation from high school or GED and three years of paraprofessional, clerical, or other public contact experience, which included negotiating, interviewing, explaining information, gathering and compiling data, analyzing data, and/or performing mathematical or legal tasks

One year of experience in an income maintenance program may substitute for two of the three years of relevant experience

Higher education may be considered a substitute for all or part of the experience requirement

Ability to interpret complex rules and regulations and use good judgment to make appropriate eligibility decisions based on verifications received from Forsyth County residents

Exceptional organizational skills

Ability to perform basic mathematical calculations

Ability to work quickly within deadlines

Proficient knowledge of universal computer technology such as Microsoft Office and 365 and general office equipment

Ability to thrive in a team-oriented environment