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NEOGOV · 3 days ago

INTERNAL POSTING: Reemployment Services and Eligibility Assessment (RESEA) Senior Analyst

Richland County, SC

Full-time

Onsite

Senior Level

$46K/yr - $51K/yr

NEOGOV is part of the South Carolina Department of Employment and Workforce, focused on connecting jobseekers with career opportunities. The RESEA Senior Analyst will plan, organize, and monitor staff activities to ensure high-quality customer service and compliance with program requirements.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Plan, organize and monitor staff activities to ensure high quality customer service, continuous process improvement, and compliance with program requirements

Assist with implementation of alternative interventions and service delivery strategies as needed

Utilize RESEA appointment scorecards to provide Technical Support, assistance, coaching, and training to RESEA staff

Qualification

Unemployment lawsRESEA program administrationJudgmentDiscretionCommunication skillsCustomer service

Required

A bachelor's degree and relevant training and experience, or any combination of education, training, and experience sufficient to perform the essential functions of the position