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Chase · 1 month ago

User Acceptance Testing, Vice President

450 W 33rd St, New York, NY, 10001, US

Full-time

Onsite

Senior Level

$119K/yr - $197K/yr

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a User Acceptance Tester in Connected Commerce within the Payments team, you will lead automation testing and enhance customer experiences in the mobile space, collaborating with cross-disciplinary teams to deliver impactful user experiences.

BankingFinancial Services

Responsibilities

Lead, mentor, and inspire a team of data automation engineers and leads across multiple domains and source systems, fostering a culture of innovation and excellence

Design and develop high-volume, low-latency tools to support the testing of Digital wallet products

Document and prepare Credit Card Test Data, Test Scripts, and Test Cases based on journeys

Partner with testing leads and teams to assist in testing large, visible cross-functional initiatives

Assist application developers and payment services teams in identifying and resolving problems

Design, develop, and assist in creating manual & automation test scripts

Plan and execute application testing with process owners, business and Digital product managers, and development teams

Manage defects to monitor and report on defect resolution

Drive continuous improvement by exploring innovative solutions for design review and implementation

Implement ideas from concept through to execution, including root cause analysis

Manage timelines, dependencies, and resources while liaising with stakeholders and functional partners

Qualification

Automation engineering leadershipAPI automation scriptingCredit Card PaymentsFunctional testing automationData analyticsBDD/TDDCoachingCollaboration skillsOrganization skillsTime managementMentoring

Required

Proven experience leading automation engineering teams and experience in API and UDF automation scripting

Strong understanding of the Software Development Life Cycle, contributing to all phases

Strong experience in Credit Card Payments, Third Party Wallets, and Tokenization

Experience in BDD/TDD and test-driven development

Strong hands-on experience with functional testing automation tools (Selenium, Java, Cucumber, Python) and test automation frameworks (Selenium, Java, Python, etc.)

Deep understanding of customer needs and pain points, using insights to guide product development and prioritize high-value features

Proficiency in data analytics to inform product decisions and improve user experience and business outcomes

Strong collaboration skills with engineering, design, and business teams, effectively communicating product goals and progress to stakeholders

Excellent organization and time management capabilities

Ability to coach and mentor team members with a mindset of curiosity, ownership, and accountability