Infosys · 1 day ago
Senior Client Solution Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expInfosys is a global leader in next-generation digital services and consulting, and they are seeking a Senior Client Solution Manager to support its Finacle digital banking solution suite. The role involves demonstrating Finacle solutions to clients, preparing tailored demos, and engaging with customers to understand their needs and pain points.
ConsultingInformation ServicesInformation TechnologyIT ManagementSoftware
Responsibilities
Demonstration of Finacle Solution:
Preparation of the demonstration scenarios
Setting up the scenarios in the system for the demo
Making the required adjustment in the set-up and messaging based on the locale
Preparing or modifying the demo script and presentations based on the specific customer context
Understanding the solution context of the customer and preparing the scenarios based on understanding of the solution context
Going through the RFP documents, and other customer communication and documents to define the scope of the demo and the demo scenarios
Testing of the demo instance to make sure that functionality is working as it should
Engagement
Work with geography teams in working out the demo strategy
Work closely with product and customization team to make changes on demo environment to meet demo requirements
Engagement with the technical team to make sure technically the environment is absolutely fit for the demo
Most importantly engage with the customer to understand pain points of their current system and also pain points during the demo and develop a good working relationship with customers
Respond to RFP and RFI
Thought Leadership, Content:
Create presentations for the demos
Create thought papers on digital trends
Create repositories of case studies, learnings, best practices and re-usable information
Qualification
Required
10 – 15 years of post-qualification experience working for a bank/technology/fintech companies in the roles of operations/technology in LATAM/ Caribbean/ North America
Should have good knowledge of banking channels and the drivers of banking channel business
Exposure to Digital Channels and digital business in retail or banking and financial domain is a basic requirement
Customer facing advisory skills in developing and recommending customer solutions
Understanding of IT application landscapes and latest technologies
Experience in proposing solution
Working with various internal & external stakeholders (including senior management) and small inter-disciplinary teams
Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary
Analytical abilities, a goal-oriented work approach, high quality awareness, good team player and a high degree of initiative and flexibility
Excellent communication skills
Continuous learnability and Coordinating skills
Should be willing to travel
Preferred
Experience in pre-sales, client facing roles would be a bonus
Experience of solution design will be a big plus
Education background with some finance degree would add to the profile
Experience in market leading channel solution would be a plus
Bi-lingual Spanish and English-speaking candidates preferred
Benefits
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Company
Infosys
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services.
10001+ employees
H1B Sponsorship
Infosys has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5770)
2024 (5904)
2023 (7774)
2022 (7652)
2021 (5598)
2020 (9512)
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
ChrysCapital
2012-12-12IPO
2008-07-10Post Ipo Equity· $200M
Leadership Team
Salil Parekh
Chief Executive Officer and Managing Director
Anant Adya
Executive Vice President
Recent News
2026-01-07
2026-01-05
Company data provided by crunchbase