FirstService Residential · 3 weeks ago
Rental Coordinator
Hoffman Estates, IL
Full-time
Onsite
Entry Level
$22/hr - $25.50/hr
2+ years expFirstService Residential is a leader in property management, and they are seeking a Rental Coordinator to provide administrative support services for property supervisors. The role requires mastering the company's systems and collaborating with internal departments to meet client expectations.
Property ManagementReal Estate
Responsibilities
General individual letter for an association owner (any letter that is not a violation) will be created, proofed, saved and sent to owner
General letters for an association (any letters that are not violations) will be created, proofed, saved and sent to owner. This could be through mail, email or Mass Comm
Letters of non-compliance or those including fines will be created, proofed, saved and sent to owner. May include chargeback to owner account for said violation
For those associations paying the annual fee, census and COI’s will be tracked and letters sent monthly for requests, renewal and non-compliance. Tracking rentals and leases
Contacting owners either in person or via phone to answer questions concerning the specifics of their renting their unit
Incoming mail from USPS is processed for application to the owner’s account
Special Projects to be approved and delegated by Supervisor
Documents scanned, emailed and/or uploaded to Connect. Information will also be uploaded into connect (COI, info forms, general leases)
Upon availability, any documents allowing changes (whether mailed to owners/residents or not) should be closely examined for any grammatical and brand standard errors before being distributed
Qualification
Required
Associate's degree or higher in Business or a related field, or equivalent experience in an administrative capacity
Two or three years' experience in administration or customer service
Must have proficiency in Windows and Microsoft Office, (Outlook, Word, Excel and etc.)
Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions
Must possess a high energy attitude and an ability to multi-task/prioritize different projects at any given time
Superior oral and written communication skills
Preferred
Experience in property management, real estate, or residential management is a plus
Benefits
Multiple medical plans
Dental
Vision
Life insurance
Short-term and long-term disability
Legal
Identity theft
Pet insurance
Company-paid life insurance
Employee assistance program
Paid time off
Paid holidays
Tuition reimbursement
401(k) with company match
Company
FirstService Residential
FirstService Residential is a real estate company that provides property management services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
A
Amy Sanchez
President, Central & North Florida Markets
Katie Halfhill
Director of Business Development
Recent News
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