Shaffer Distributing Company · 1 month ago
Revenue Operations Coordinator
Columbus, Columbus, OH, US
Full-time
Onsite
Entry, Mid Level
2+ years expShaffer Entertainment is a family-founded, employee-owned business in the arcade equipment distribution and amusement operations space. They are seeking a Revenue Operations Coordinator to enhance data quality and improve workflows across sales and operations, directly impacting revenue and customer experience.
IndustrialRetailWholesale
Responsibilities
Act as a key partner between Sales, Operations, and Finance ensuring data accuracy and smooth handoffs across teams
Maintain and govern CRM data integrity across customers, orders, pricing, inventory, and revenue records
Align data from CRM and ERP systems
Support order-to-cash and quote-to-order processes, including order creation, updates, amendments, and tracking
Configure and improve CRM workflows, validation rules, required fields, and automation to drive data quality and adoption
Manage and audit master data (customer, material/product, pricing, inventory) to ensure accuracy across systems
Produce recurring and ad-hoc reports and dashboards to support forecasting, pipeline visibility, inventory planning, and revenue analysis
Partner with logistics, operations and sales teams to ensure on-time delivery, accurate fulfillment, and clean reporting
Identify system issues, data discrepancies, and workflow bottlenecks—and lead solutions that improve efficiency and reduce errors
Support system enhancements, UAT, documentation, and end-user training to drive successful adoption
Qualification
Required
Hands-on experience with order processing, master data management, revenue operations, or sales operations
At least 2 years working in a CRM
Highly organized and execution driven
Skilled with Microsoft Office tools with high technical aptitude
Strong reporting and analysis skills
Comfort collaborating across departments and acting as a trusted operational partner
A detail-oriented mindset with the ability to see the bigger business picture
Preferred
HubSpot experience preferred, not required
Benefits
Become an employee-owner and earn shares every year
Competitive compensation
401(k) with company match
Medical, dental, vision, life, and disability insurance
Paid vacation and paid holidays
Supportive and collaborative work environment
Company
Shaffer Distributing Company
At Shaffer, we partner with amusement and vending businesses to make decisions that work for their space, their customers, and their goals.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kelly Norton
Chief Financial Officer
Company data provided by crunchbase