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Liberty Mutual Insurance · 4 days ago

Senior Instructional Design Specialist

Columbus, OH

Full-time

Hybrid

Senior Level

$94K/yr - $176K/yr

7+ years exp

Liberty Mutual Insurance is seeking a dynamic and results-driven Senior Instructional Design Specialist to join the Distribution Design team. This role focuses on designing innovative learning solutions that align with organizational goals and drive measurable business outcomes, requiring collaboration with subject matter experts and the integration of Generative AI tools.

FinanceFinancial ServicesInsurance

Responsibilities

Creates new sales training programs, ensuring training is focused on increasing the capability of sales employees to perform in their job

Applies knowledge of instructional design and adult learning theory to design course content

Uses learning technology to design and implement versatile, engaging, and learner-centered solutions for traditional classroom, online, or a blend of approaches

Integrates Generative AI tools, such as ChatGPT, into the design process to gain efficiencies in content creation; actively contributes to the development and implementation of Generative AI strategy, including creating roadmaps and use cases

Researches, selects, and modifies existing training curriculum, learning objects, reference materials, and supplemental resources to meet learning needs

Builds and maintains trusted relationships with stakeholders across the organization. Proactively engages partners to understand their needs and drives continuous improvement in learning initiatives

Reviews program evaluations, test results, and participant and manager feedback on training effectiveness to make recommendations for program improvement

Designs evaluation strategies and tools to determine whether desired learning and performance outcomes are achieved

Identifies needs for outside resources, and sources vendors, as appropriate. Handles vendor management, to include coordination of resources and ensuring quality of product and service levels delivered

Qualification

Instructional DesignGenerative AI toolsProject ManagementE-Learning toolsCommunication SkillsNeeds AnalysisVendor ManagementCollaboration

Required

Bachelor's degree required, in addition to 7+ years of training design experience, to include leading training program design efforts

Prior experience includes working with complex content and designing training for multiple delivery modalities (traditional classroom, online classroom, and self-paced e-Learning modules)

Demonstrates excellent written and verbal communication skills

Demonstrates excellent project management skills

Broad knowledge of instructional technologies, is thoroughly proficient in the advanced use of e-Learning tools, and can augment regular functionality with some custom programming