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Mission Healthcare · 1 day ago

Hospice Billing Collections Specialist

San Diego, CA

Full-time

Onsite

Entry Level

$25/hr - $28/hr

1+ years exp

Mission Healthcare is the largest home health and hospice company in the western United States, dedicated to providing compassionate care to patients and families. The Hospice Billing Collections Specialist will oversee collections activities, collaborate with various departments to resolve billing issues, and ensure compliance with industry regulations.

FitnessHealth CareHealth DiagnosticsHome Health Care

Growth Opportunities

Responsibilities

Oversee all collections activities for assigned payors, ensuring timely and accurate reimbursement

Collaborate cross-functionally with Mission Healthcare departments to identify and resolve issues impacting billing and collections performance

Stay current with industry regulations, payer guidelines, and reimbursement trends relevant to assigned payor mix

Maintain proactive and consistent communication with the Reimbursement Manager to align on priorities and escalate concerns

Respond to patient inquiries with professionalism and empathy, resolving billing-related questions and concerns effectively

Deliver courteous and solution-oriented customer service to both internal teams and external stakeholders

Achieve departmental performance targets, including productivity metrics and quality standards

Qualification

Healthcare Billing ExperiencePrivate Insurance ReimbursementEMR/EHR SoftwareHome Health Agency ExperienceUnderstanding EOBsVerbal CommunicationWritten CommunicationTeam Collaboration