Tactacam · 1 week ago
Senior Systems Administrator (Endpoint and Security)
United States
Full-time
Remote
Senior Level
5+ years expTactacam is a leading innovator in outdoor and action camera technology, dedicated to providing high-quality products that enhance the outdoor experience. They are looking for a proactive Systems Administrator to take ownership of endpoint management and device security, ensuring a seamless deployment experience while maintaining a strong security posture.
E-CommerceRetailSporting Goods
Responsibilities
Senior technical resource and implementation owner for endpoint management services
Serve as the senior technical resource and escalation point for challenging endpoint operating systems (macOS, Windows, ChromeOS), and core software issues (Microsoft 365, Google Workspace, browsers, VPN clients)
Provide expert-level support for JAMF agent issues, Crowdstrike enrollment/policy problems, and Google Admin console device management tasks
Assist in training staff on new support processes, KB usage, and core software troubleshooting
Foster a collaborative and customer-centric environment focused on efficient and high-quality user support
All team members are included within an on-call rotation
Design, implement, and maintain configuration profiles, policies, and packaging for ChromeOS, macOS, and Windows
Automate software patching and OS updates across the environment
Develop and maintain 'Zero-Touch' provisioning workflows to streamline the onboarding experience
Perform policy review and audits
Expand standard operating procedures that enable cross team support
Manage the deployment and health of the EDR agent across all endpoints
Fine-tune EDR policies within Crowdstrike (Prevention, Detection, and Firewall) to minimize false positives while maximizing protection
Work closely with the SecOps and Help Desk to investigate alerts, perform remediation, and automate response actions
Administer the Google Workspace environment, including advanced Gmail security, Drive permissions, and SAML/SSO integrations
Experience with Okta is required
Manage user lifecycles (onboarding/offboarding) via automated workflows
Act as the technical glue between Help Desk (User Experience) and Security (Risk Mitigation)
Maintain rigorous documentation for system architectures, standard operating procedures (SOPs), and end-user 'How-To' guides
Manage relationships with IT vendors related to desktop software
Qualification
Required
Deep understanding of IT systems and technologies (network architecture, cloud infrastructure, cybersecurity, etc.), best practices, and industry trends
Ability to analyze and solve complex technical issues
Plan, implement, and deliver IT projects
Effective communication with cross-functional teams and leadership
Guide, mentor, and support the IT team
Establish objectives, monitor progress, and foster positive relationships
Effective communication and collaboration with other departments and managers
Align IT strategy with business objectives
Evaluate and select software, hardware, and technology solutions
Make critical decisions on IT infrastructure, budget, and staff
Strong analytical and data-driven decision-making skills
Partner with Help Desk and SecOps teams
Bachelor's degree in Computer Science or a related field, or relevant work experience
5+ years in Systems Administration with a focus on Endpoint Management and IT operations in a corporate environment, ITIL best practices, network security, compliance, and vendor management
Experience managing and supporting multiple operating systems (Apple, Microsoft, Google) is required
Preferred
Certifications such as ITIL Foundation, Microsoft Certified Solutions Expert (MCSE), CompTIA A+, Network+, CISSP are highly valued
Benefits
Medical
Dental
Vision coverage
401k plan
PTO
Disability Insurance
Life Insurance
Company
Tactacam
Tactacam sells hunting and outdoor cameras and accessories.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ben Muzzio
Chief Technology Officer
Recent News
2025-12-18
Company data provided by crunchbase