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Eastern Bank · 2 days ago

Teller

Brockton, MA

Full-time

Onsite

Entry Level

$20/hr - $20/hr

1+ years exp

Eastern Bank is dedicated to supporting its employees and fostering an inclusive workplace. They are seeking a Teller to perform routine duties such as processing transactions and identifying customer financial needs for referrals. The role involves cash handling, customer service, and maintaining compliance with established policies.

BankingFinanceFinancial Services

Responsibilities

Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts

Cash checks for customers and non-customers

Process and properly record the sale of monetary instruments (i.e., official bank checks)

Process foreign currency purchases and sales

Redeem savings bonds

Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments

Process various types of loan payments and credit card cash advances

Assist with providing customers with access to safe deposit area, as applicable based on branch configuration

Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up

Other duties as required

Qualification

Teller experienceCash handlingCustomer serviceTechnical literacyCommunication skills

Required

Incumbent should be able to adhere to defined policies and procedures but if/when written policy is unclear or there is any uncertainty, the incumbent seeks guidance from their immediate supervisor

Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment

Individual should be a self-starter and be technically literate

The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations

High school or equivalent required

1-2 years teller experience or cash handling experience

Must be able to remain in a stationary position for long durations of time without a break

Incumbent must be able to transport items weighing 15 pounds or more