GXO Logistics, Inc. · 5 days ago
Tech II, Deskside Support
GXO Logistics, Inc. is a leading provider of cutting-edge supply chain solutions. As a Deskside Support Technician II, you will be responsible for supporting and troubleshooting the end-user environment, managing device life cycle activities, and providing technical assistance to users.
LogisticsSupply Chain Management
Responsibilities
Troubleshoot and resolve Tier 2 and 3 escalated technical issues
Maintain and manage workload through computerized ITSM ticketing and tracking system
Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients, and mobile devices
Use SCCM, Active Directory, and other diagnostic and remediation utilities to identify, diagnose and correct issues
Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook
Qualification
Required
1 year of experience supporting end-user equipment and telephony equipment
Experience installing, troubleshooting, building, and deploying desktop computers in a warehouse or supply chain environment
Preferred
Associate degree, bachelor's degree or vocational training in a technical field of study
3 years of Warehouse experience supporting end-use equipment
Benefits
Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability
Company
GXO Logistics, Inc.
Game-changing opportunities for our customers, employees and investors. Advanced automation that achieves logistics at full potential.
H1B Sponsorship
GXO Logistics, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2022 (5)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.68B2025-11-24Post Ipo Debt· $576.56M
2024-04-25Post Ipo Debt· $1.1B
2021-08-02IPO
Recent News
MarketScreener
2025-12-19
2025-12-19
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