Tech II, Deskside Support jobs in United States
cer-icon
Apply on Employer Site
company-logo

GXO Logistics, Inc. · 5 days ago

Tech II, Deskside Support

GXO Logistics, Inc. is a leading provider of cutting-edge supply chain solutions. As a Deskside Support Technician II, you will be responsible for supporting and troubleshooting the end-user environment, managing device life cycle activities, and providing technical assistance to users.

LogisticsSupply Chain Management
check
H1B Sponsor Likelynote

Responsibilities

Troubleshoot and resolve Tier 2 and 3 escalated technical issues
Maintain and manage workload through computerized ITSM ticketing and tracking system
Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients, and mobile devices
Use SCCM, Active Directory, and other diagnostic and remediation utilities to identify, diagnose and correct issues
Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook

Qualification

TroubleshootingSCCMActive DirectoryMicrosoft OfficeEnd-user supportCommunicationTeamwork

Required

1 year of experience supporting end-user equipment and telephony equipment
Experience installing, troubleshooting, building, and deploying desktop computers in a warehouse or supply chain environment

Preferred

Associate degree, bachelor's degree or vocational training in a technical field of study
3 years of Warehouse experience supporting end-use equipment

Benefits

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability

Company

GXO Logistics, Inc.

company-logo
Game-changing opportunities for our customers, employees and investors. Advanced automation that achieves logistics at full potential.

H1B Sponsorship

GXO Logistics, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2022 (5)
2021 (1)

Funding

Current Stage
Public Company
Total Funding
$1.68B
2025-11-24Post Ipo Debt· $576.56M
2024-04-25Post Ipo Debt· $1.1B
2021-08-02IPO

Leadership Team

leader-logo
Malcolm Wilson
Chief Executive Officer
linkedin
leader-logo
Nizar Trigui
Chief Technology Officer
linkedin
Company data provided by crunchbase