Apply on Employer Site

FirstBank · 1 day ago

Personal Banking Representative - Bilingual in Spanish and English

Phoenix, AZ

Full-time

Onsite

New Grad, Entry Level

$20/hr - $20/hr

FirstBank is Colorado's largest locally owned holding company, dedicated to serving customers with a philosophy of doing right by them. The Personal Banking Representative role focuses on assisting customers with inquiries, processing transactions, and cross-selling bank products while ensuring quality customer service.

BankingCustomer ServiceFinance

Responsibilities

Assist customers with a wide range of inquiries and requests

Process deposits/withdrawals and redeem/negotiate cash instruments for consumer and commercial customers while maintaining a balanced cash drawer

Open new accounts and provide product/service information

Accept wire order agreements, stop payment requests, and dispute forms and send to appropriate departments for processing

Process transactions accurately and adhere to all compliance requirements

Review daily reports and perform maintenance on accounts

Recognize and develop opportunities for cross-selling FirstBank products and services

Sell bank products and meet company sales goals

Demonstrate knowledge and understanding of new account systems and account documentation requirements and disclosures

Perform other duties and projects as assigned by the market or region

Understand and comply with all provisions of the Safety in the Workplace policy

Hours may vary from 35-40 hours per week

Qualification

Bilingual in SpanishEnglishCash handling experienceCustomer service skillsBasic mathematic skillsSales environment comfortMulti-tasking abilityProblem-solving skillsDetail-oriented