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Lakeland Regional Health-Florida · 1 day ago

EPIC - Systems Analyst II - Core Systems

Lakeland, FL

Full-time

Onsite

New Grad, Entry Level

$69K/yr - $86K/yr

Lakeland Regional Health is a leading medical center located in Central Florida, dedicated to providing high-quality care to its diverse patient population. The Systems Analyst II will support information systems, engage with end users, and assist in implementing solutions based on business requirements while ensuring quality customer service.

FitnessHealth CareNon Profit

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Fosters an inclusive and engaged environment through teamwork and collaboration

Ensures patients and families have the best possible experiences across the continuum of care

Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created

Behaves in a mindful manner focused on self, patient, visitor, and team safety

Demonstrates accountability and commitment to quality work

Participates actively in process improvement and adoption of standard work

Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities

Knows and adheres to organizational and department policies and procedures

Identifies opportunities for activities related to team development, employee engagement activities, and achievement of department goals and objectives

Demonstrates knowledge of all equipment and systems/technology necessary to complete duties, which includes providing end user support

Serves as a resource for areas of responsibility within the IS department and for direct customers. Gathers business requirements for assigned work as needed. With input from department experts is able to formulate solutions based on the requirements

Participates in the ongoing maintenance of system applications. Serves as a resource assisting in project work and/or change/incident/request ticket work for their assigned areas of responsibility

Proactively facilitates communication with areas of responsibility and within the department. Creates relationships built on trust and results with customers

Follows Information Services methodologies, processes, policies, and procedures. Including but not limited to change management, documentation, and issue resolution. Participates in training and mentoring others

Serves as a project lead analyst, coordinating and implementing small IT solutions within the department and/or as a primary ticket analyst. A project lead analyst includes developing the project plan, tracking project status, communication planning and implementation of deliverables. A primary ticket analyst includes completing complex incident, problem, request and change tickets. It includes communicating with all necessary parties to complete tickets and meeting SLA standards. It is important to note that an analyst will have duties in both projects and ticket implementations, but one may be more emphasized over the other

Participates in creating and utilizing unit based and integrated test scripts and testing plans. Creates build documentation for change tickets and/or projects

Demonstrates an understanding of their assigned areas of the solution(s) they support through application build, testing, and configuration

Demonstrates the ability to make both business process and system recommendations based on business problems and organizational requirements

Qualification

Business AnalysisInformation SystemsProject ManagementHealthcare ExperienceITIL FoundationsCritical ThinkingPresentation SkillsCommunication SkillsTeamwork

Required

Bachelor Degree

Business Administration, Health Administration, Information Systems, Information Technology or related field

Business and analytical critical thinking skills

Presentation skills

Communication skills

Preferred

Healthcare

ITIL Foundations

Company

Lakeland Regional Health-Florida

Glassdoor3.9

At Lakeland Regional Health, we place people at the heart of all we do.

Founded in 1916

Lakeland, Florida, USA

5001-10000 employees

http://mylrh.org/

H1B Sponsorship

Lakeland Regional Health-Florida has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (5)