Anywhere Real Estate Inc. · 16 hours ago
Customer Service Specialist Property and Casualty - US Based Remote
United States
Full-time
Remote
New Grad, Entry LevelAnywhere Real Estate Inc. is seeking a Customer Service Specialist to deliver exceptional service to policyholders and support the agency’s retention and growth goals. The role involves handling customer inquiries, processing payments, and conducting proactive outreach to ensure customer satisfaction and retention.
Commercial Real EstateInsuranceProperty ManagementReal EstateReal Estate Brokerage
Responsibilities
Respond to customer policy inquiries via phone, email, and other communication channels
Collect and process payments accurately and in compliance with agency standards
Perform proactive outreach to policyholders for renewals, retention, and remarketing opportunities
Handle inbound and outbound calls with policyholders and insurance carriers to resolve issues and provide updates
Quote and sell insurance policies across multiple lines, ensuring compliance with state regulations and agency guidelines
Assist with remarketing efforts to retain customers and improve satisfaction
Complete administrative duties, including data entry, document management, and updating customer records in agency systems
Collaborate with team members to meet service level agreements and retention goals
Qualification
Required
High school diploma or equivalent
Insurance license (Property & Casualty) or willingness to obtain within a specified timeframe. Preference given to candidates with existing license
Strong communication skills (verbal and written) and ability to handle high-volume calls
Proficiency in agency management systems (e.g., AMS360, Salesforce) and Microsoft Office Suite
Ability to multitask, prioritize, and work in a fast-paced environment
Preferred
Prior experience in customer service, strongly preferred experience in an insurance or financial services environment
Company
Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (NYSE: HOUS) is moving the real estate industry to what's next.
Founded in 2006
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2025-06-18Post Ipo Debt· $500M
2025-01-01Acquired
2022-01-05Post Ipo Debt· $1B
Leadership Team
Liz Gehringer
President & CEO Franchise Brands
Sherry Chris
Chief Executive Officer, Anywhere Expansion Brands Portfolio including BHGRE, ERA
Recent News
2026-01-23
2026-01-17
Company data provided by crunchbase