Colorado Department of Revenue · 1 day ago
Communication, Surveillance, and Safety Coordinator - YSS III
The Colorado Department of Revenue is seeking a Communication, Surveillance, and Safety Coordinator for the Division of Youth Services. This role is responsible for ensuring compliance with DYS policies, managing the body-worn camera program, and overseeing safety equipment while promoting a respectful environment for youth and staff.
Government Administration
Responsibilities
Responsible for modeling, upholding, and ensuring compliance with DYS (Division of Youth Services) Policy and DYS Compliance Standards
Responsible for ensuring the effective and ethical management of the body-worn camera (BWC) program
Provide oversight to stationary cameras, radios, DVRs, perimeter lighting, metal detection, mail, fire safety and secure fencing
Ensure all youth are treated with dignity, respect, fairness, and equity
Maintain professional boundaries in accordance with all CDHS and DYS policies and procedures
Serves as the facilities primary liaison with body worn camera company to establish and maintain staff user profiles, including transferring profiles during staff promotions or turnover
Ensure clear expectations and accountability for body-worn camera usage, including guidelines on when cameras may be disabled during shifts
Reviews videos involving incidents, other internal and external investigations
Assists Youth Center Administration in reviewing and collecting videos regarding personnel concerns
Ensure strict compliance with Colorado Department of Human Services (CDHS) Policy 2.14 HIPAA Privacy, 2.19 Sensitive and Confidential Information, and 2.27 Internal Investigations, and ensure absolute confidentiality in all matters
Tracks and reports performance outcomes to DYS leadership specific to pilot data and feedback
Oversees staff whose work involves providing safe, secure, and trauma-responsive direct care of youth in DYS
Teaches, leads, informs, monitors, and coaches staff as required per their oversight area
Completes required personnel documentation consistent with CDHS and DYS Policy
Trains staff on relevant policies and procedures related to incident responses
Provides oversight, coaching, and mentoring to direct care staff, including recognizing staff strengths as well as identifying and assisting staff in areas of performance improvement
Evaluates incidents, provides information to minimize assaultive behaviors by action planning, and communicates pertinent information to all necessary parties
Monitors the location, movement, safety, and condition of youth
Demonstrates effective crisis intervention as necessary
Required to respond to and assess possible crisis situations, taking into consideration the physical and mental well-being of all youth and staff
Ensures debriefs of crises or emergency situations occur within the required timeframes
Conducts tests and drills to increase efficiencies in accordance with the Emergency Response Guide and Fire Safety Protocols (e.g., Fire Drills, Medical Emergencies, Equipment Failure, Pandemic, and Youth Center Disruptions)
Ensures physical plant, sanitation, and hygiene standards are met through weekly inspections, work orders, and ongoing monitoring
Ensures staff are assigned to appropriate post assignments, according to the Youth Center staffing plan and minimum staff to youth ratios and is properly using body worn cameras
Ensures staff are properly positioned and available to intervene early in behavior outside of DYS Behavior Expectations and to respond to crises
Ensures staff actively use effective communication skills, verbal de-escalation skills, and a strength-based approach when interacting with youth and staff in a positive and respectful manner
Authorizes and oversees the use and removal of mechanical restraints and Seclusion
Participates in, oversees, and monitors student Individual Growth and Change Plans or other agreed-upon Safety and Behavioral Agreements
Provides direct security coverage when necessary or as directed
Ensures staff complete inspections and/or Youth Center searches as per DYS Policy and Quality Assurance Standards for Facilities
Reports and records all discrepancies to the Administration
Ensures the initiation and implementation of safety contracts, safety planning, and notification to mental health personnel
Actively supervises to support the prevention of sexual contact in the Youth Center and promote adherence to all PREA Policies and Federal Standards
Reviews all incidents that occur within the youth center are written within the guidelines of DYS Policy
Supervises and oversees accurate documentation of those incidents and provides feedback to the formal supervisors as needed
Ensures that all staff are reporting incidents that meet criteria for abuse or neglect within the guidelines of DYS Policy
Reports directly to youth center administration on all findings whenever it is discovered that the youth center is out of compliance in any of the above areas
Catalogs and organizes all videos and collaborates with the Youth Center Administration to assist in reviewing videos for CPO, Ombudsman, or other abuse allegations
Collaborates with the Youth Center Rights Coordinator to assist in video review concerning a youth’s rights violation
Works alongside the PREA Compliance Coordinator and Compliance Manager to review video footage and gather information for internal investigations
Demonstrates, supports, and contributes to a healthy, positive, and respectful cultural climate throughout the Youth Center
Communicates with internal/external stakeholders, residents, staff, and co-workers in a professional manner
Completes other duties as assigned and follows supervisors' requests and directives, within Colorado Revised Statutes, CDHS, and DYS Policies and Procedures
Attends training classes for all DYS mandatory training subjects and professional development training (as available/ required) to accumulate annual hours necessary as described in Policy
Attends other training as requested or required by the Administration
Qualification
Required
High school diploma or General Education Diploma (GED)
Two (2) years of professional experience in an occupational field related to the work assigned to the position
Preferred
College education in a behavioral health and or juvenile justice related field
Experience working with adjudicated and/or detained youth within a secure residential facility and/or a behavioral health setting
Experience facilitating psychoeducational groups; Education/experience working with adolescents who have trauma
Experience working with youth in positive leadership roles, such as mentoring and coaching
Experience utilizing verbal de-escalation and motivational techniques
Relevant years of state service experience
Benefits
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
BenefitHub state employee discount program
Employee Wellness program MotivateMe
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions
Some positions may qualify for the Public Service Loan Forgiveness Program.
Company
Colorado Department of Revenue
With just under 1500 employees, the Colorado Department of Revenue oversees the Division of Motor Vehicles, the Enforcement Division, the Colorado State Lottery, and the Taxation Division.