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M/I Homes, Inc. · 1 day ago

Design Manager

Nashville, TN

Full-time

Onsite

Mid Level

3+ years exp

M/I Homes, Inc. is a leading homebuilder known for outstanding quality and superior design. The Design Manager is responsible for contributing to the operations of the Design department, ensuring customer satisfaction through the selection of interior and exterior options during the home building process.

Home ServicesReal EstateReal Estate Investment

Responsibilities

Assists in creating the development of the Design Studio's short and long-term objectives

Effectively communicates with the VP of Sales & Marketing, Area President, Marketing Manager, VP of Purchasing, and all other department heads

Visits and manages the field micro studios to ensure that Customer-related Design concerns are inspected and compliant with Design Studio selections and expectations

Visits the field, as needed, to assure that prototype homes and spec home selections are compliant with Design Studio selections and expectations

Participates in the determination of Design selections and assuring that selections are market specific. Provides assistance and specific product information to new home buyers during "browsing hours," and the full design appointment

Prepares and reviews initial Color Selection Sheets; prepares Change Orders as required; verifies accuracy of information and pricing prior to submitting to Sales Admin for processing

Assists VP of Sales & Marketing in creating community color matrixes and confirms exterior color selections of adjacent homes to ensure color selections are not duplicated

Schedule appointments with Customers

Prepare appointment files

Track change orders in the Change Log Matrix and QMI Requests Log

Coordinates selections/options for "Inventory/Spec" homes and submits Color Selection Sheets by specific deadline to ensure building process is not delayed

Researches and provides information on selections to subcontractors and appropriate Company representatives

Assists in managing the company's design tool (Envision) in collaboration with Purchasing and Operations team members

Maintains samples in a workable and organized manner throughout each Design Studio

Assisted point of contact with Construction for options clarifications and change orders

Assist with special projects as requested and perform additional duties as required

Facilitates the following customer appointments:

Preview Appointment - Presents new home buyers with a tour and presentation of Included Features and Optional Upgrades (as needed)

Color Sessions and Full Design Appointments - Coordinates and finalizes all color selections required for home building process

Qualification

Design Center experienceBlueprint readingColor coordinationMicrosoft OfficeCustomer serviceCoaching skillsCommunication skillsDetail-orientedInterpersonal skills

Required

Bachelor's Degree or equivalent experience with a minimum of 3 years direct Design Center experience

Excellent computer skills, including MS Excel, PowerPoint, Word and Outlook

General knowledge of the home building industry and/or equivalent experience related to design and color coordination with like-industries

Strong customer service-oriented personality and ability to work well with others for interaction with a variety of people inside and outside of the organization

Strong verbal and written communication and organization skills as well as detail-oriented aptitude to provide accurate information

Proficient in Microsoft Office and other programs, including Word, Adobe, Bluebeam, and Excel

Coaching and strong interpersonal skills

Preferred

Design background preferred with general knowledge of blueprint and plot map reading to assist in the selection process

Benefits

Medical

Dental

Vision

Paid time off

Paid holidays

Paid parental leave

Traditional and Roth 401(k) options

Profit sharing plan

Employee stock purchase plan

Employee home purchase plan

Company

M/I Homes, Inc.

M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years and is known nationally for the M/I Difference: Whole Home Building Standards, Design, M/I Financial, and our industry leading Transferable Structural Warranty.

Founded in 1976

Columbus, Ohio, USA

1001-5000 employees