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Virginia Farm Bureau Family of Companies · 1 week ago

Senior Product Configuration Analyst

Richmond, VA

Full-time

Onsite

Senior Level

5+ years exp

Virginia Farm Bureau Family of Companies is seeking a Senior Product Configuration Analyst to engage in the detailed research and analysis of product specifications for their insurance processing system. The role involves configuring components, collaborating with business sponsors, and identifying opportunities for improvement within business processes.

Financial ServicesHealth Care

Responsibilities

Works to thoroughly understand requirements whether based on rating or products manuals as well as end user scoping sessions to effectively configure these items in the system

Acquire comprehensive knowledge of business activities and operating processes before product configuration work begins

Works closely with the business sponsors and stakeholders to define requirements and configure product

Identify business challenges and opportunities for improvement and solve them using analysis to make strategic or tactical recommendations

Analyze business processes and identifying opportunities for improvement

Demonstrate ability to articulate and resolve all delegated problems with minimal assistance from management

Ability to thoroughly understand the configuration tool capabilities when designing and implementing features to ensure optimal performance and functionality

Ability to effectively collaborate with other system configurators

Demonstrates a growing skillset in the design tools provided to build system components including but not limited to rating, screens, and output

Develops functional design specifications and/or technical design documents as needed

Respond to client inquiries and requests regarding configured functionality and usage. Troubleshoot issues, provide guidance, and offer solutions to ensure client satisfaction and effective utilization of the software

Assist in any required analysis to determine high level impacts associated with the migration of data between technologies

Identify third party integrations and participate in the workflow analysis and requirements documentation

Conduct thorough quality assurance checks throughout the configuration process ensuring accuracy of logic and functionality. Identify and report any bugs, errors, or issues utilizing Jira

Embrace utilization of Agile methodologies throughout the workstream process

Strive to implement MVP’s (Minimum Viable Product) for complex components to speed time to market

Utilize Jira to capture all User Stories, Issues and Bugs along with estimating and tracking effort

Qualification

Insurance processing systemsBusiness analysisJiraSQLAgile methodologiesFinysWord templatesCPCU designationP&C Insurance experienceFinys Design StudioProblem-solvingTeam playerOrganizational skillsAttention to detail