Elara Caring · 13 hours ago
Staffing Supervisor
Broken Arrow, OK
Full-time
Onsite
Entry, Mid Level
2+ years expElara Caring is a home care company dedicated to providing high-quality care to patients in their preferred home setting. They are seeking a Staffing Supervisor to lead scheduling and dispatching of caregiver appointments, manage staffing operations, and support team development while ensuring compliance with company policies.
Health CareHome Health CarePersonal Health
Responsibilities
Lead daily scheduling and dispatching: Coordinate hundreds of caregiver appointments with precision, ensuring client needs are met and care plans are followed
Manage change and prioritize quickly: Handle last-minute schedule updates, cancellations, and emergency coverage with professionalism and efficiency
Optimize staffing operations: Track caregiver availability, balance workloads, and ensure schedules comply with company policies and state regulations
Collaborate for success: Work closely with field operations, HR, and recruiting teams to identify staffing trends, fill coverage gaps, and support retention efforts
Guide and support your team: Train and mentor dispatch staff and communicate clearly with caregivers about schedule updates or concerns
Maintain operational excellence: Accurately document scheduling actions, maintain compliance, and uphold Elara Caring’s mission and values in all activities
Performs other duties/projects as assigned
Qualification
Required
HS Diploma or GED required
Minimum 2 years in staffing, scheduling, or dispatching, preferably in home care, healthcare, transportation, or call center operations
Strong multitasking, organizational, and time management abilities
Proficiency with scheduling software or workforce management systems
Excellent communication across phone, text, and digital platforms
Ability to manage 300+ schedules or service calls daily with accuracy
Reliable Transportation to perform job duties
Willingness to participate in occasional weekend or holiday on-call rotations
Preferred
Knowledge of Medicaid and home care benefits preferred
Benefits
Competitive compensation package
Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
Comprehensive insurance plans for medical, dental, and vision benefits
401(K) with employer match
Paid time off, paid holidays, family, and pet bereavement
Pet insurance
Company
Elara Caring
Elara Caring offers personalized in-home care services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
HarbourVest Partners
2019-01-31Private Equity
Leadership Team
Brent Nash
Mergers and Acquisitions Consultant
Recent News
2025-11-12
2025-10-28
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