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The College Board · 2 days ago

Senior Director, Digital Operations Platform Lead

United States

Full-time

Remote

Director/Executive

$96K/yr - $160K/yr

8+ years exp

The College Board is a nonprofit organization focused on expanding educational and career opportunities. The Senior Director, Digital Operations Platform Lead will lead high-impact initiatives to advance strategic and product development priorities, ensuring alignment across various teams and driving execution towards shared outcomes.

Education Management

H1B Sponsor Likely

Responsibilities

Establish clear structures and governance for highly visible, cross-functional initiatives to enable decision-making and accountability

Translate strategic objectives into actionable plans, milestones, and success metrics that align Operations structures and plans with Product and Technology priorities

Build and maintain integrated roadmaps that connect product development roadmaps with operational readiness, delivery and support roadmaps, including system and process requirements

Drive alignment across workstreams, surfacing dependencies and facilitating resolution of competing priorities

Anticipate and mitigate risks through proactive issue management and structured escalation

Establish and lead effective operating rhythms, including initiative reviews, stakeholder updates, and retrospectives

Ensure resources and capacity are aligned with initiative priorities, partnering with functional leaders to balance workloads

Define and manage reporting mechanisms that provide visibility into progress, risks, and impact for senior leadership and represent voice of Operations as part of product/platform discussions

Enable change and adoption by driving clarity, communication, and consistency across teams during periods of transition

Work closely with product development teams to understand and support work related to platforms and processes

Keep project leadership informed of project status, potential risks, and active issues

Continuously improve delivery practices by embedding feedback loops, measuring outcomes, and refining processes over time

Qualification

Operations expertiseProgram managementDigital transformationProject governanceStrategic planningResource managementCuriosity for technologiesLearner's mindsetDrive for impactEmpathetic approachCommunicationRelationship-buildingCollaborative mindset

Required

Expertise in operations, program management, or digital transformation, ideally in a complex, matrixed organization for 8 or more years

Demonstrated success leading cross-functional initiatives that bridge product, technology, and operations

Proven ability to create structure and alignment in ambiguous environments

Strong communication and relationship-building skills with senior leaders and technical teams alike

Expertise in project governance, strategic planning, and resource management

A collaborative, systems-oriented mindset and a passion for advancing organizational excellence

Familiarity with digital delivery models, agile principles, and organizational change management best practices

Bachelor's degree required

The ability to travel 6-8 times a year to College Board offices or on behalf of College Board business

A passion for expanding educational and career opportunities and mission-driven work

Authorization to work in the United States for any employer

Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively

Clear and concise communication skills, written and verbal

A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input

A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking

A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success

Preferred

Master's degree preferred

Benefits

A meaningful career

A supportive team

A comprehensive package designed to help you thrive

Fair and competitive compensation

Open, transparent conversations about compensation, benefits, and what it’s like to work at College Board

Company

The College Board

Glassdoor3.7

College Board is a not-for-profit organization that clears a path for all students to own their future through the Advanced Placement Program, the SAT, Official SAT Practice on Khan Academy, BigFuture, and more.

Founded in 1900

New York, NY, US

1001-5000 employees

http://www.collegeboard.org

H1B Sponsorship

The College Board has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (9)

2023 (8)

2022 (12)

2021 (5)