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Express Employment International · 4 days ago

Front Desk Receptionist/Administrative Assistant

New Hartford, NY

Full-time

Onsite

Entry Level

$18/hr - $20/hr

2+ years exp

Express Employment Professionals is a financial firm seeking a professional and organized Front Desk Receptionist/Administrative Assistant to join their dynamic office team. This role involves creating a welcoming environment for clients and visitors while providing essential administrative support and managing reception duties to ensure smooth integration for new team members.

Staffing & Recruiting

Responsibilities

Greet visitors and clients in a courteous and professional manner, maintaining a welcoming environment

Manage incoming calls, emails, and inquiries, directing them appropriately

Work with Office Manager to troubleshoot office/maintenance issues and provide ongoing support in operations of office

Collaborate with District teams to support office growth

Maintain office calendar

Manage office supplies inventory and order as needed

Manage and organize OneDrive and personal files and documents, maintaining confidentiality and discretion

Assist in organizing travel arrangements, managing personal schedules, and handling correspondence

Maintain and update onboarding process for new financial representatives, interns and associates

Support all members of the district in growing their licensure

Manage contracts across the district

Process new business for new financial representatives

Collaborate with new representatives to build their practices

Work closely with team members to support office functions

Coordinate cross-departmental tasks and communications

Qualification

Microsoft Office SuiteOrganizational skillsCommunication skillsBilingual abilitiesCalendar managementCustomer service orientationAttention to detailTime management

Required

Proven experience in office administration or clerical roles; previous receptionist or insurance front desk experience is a plus

Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills

Excellent organizational skills with the ability to prioritize tasks effectively

Exceptional communication skills, both verbal and written

Demonstrated professionalism with strong phone etiquette and customer service orientation

Ability to handle multiple responsibilities simultaneously while maintaining attention to detail

Experience with calendar management, proofreading, filing systems, and time management techniques

Administrative: 2 years (Required)

Ability to Commute: New Hartford, NY 13413 (Required)

Work Location: In person

Preferred

Bilingual abilities are highly preferred

Associate degree (Preferred)

Prior office management or administrative experience is advantageous but not mandatory

Benefits

Health insurance

Paid time off

Professional development assistance

Company

Express Employment International

Glassdoor3.8

Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands.

Founded in 1983

Oklahoma City, OK, US

10001+ employees