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Tiburcio Vasquez Health Center · 3 days ago

Behavioral Health Specialist/QA (LCSW)

Union City, CA

Full-time

Onsite

Entry, Mid Level

$46.97/hr - $51.32/hr

2+ years exp

Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well-being of the community. The Behavioral Health Specialist (BHS)/QA (LCSW) conducts screenings, assessments, and provides brief treatment to patients with mental health symptoms while also overseeing quality assurance activities for the Integrated Behavioral Health Program.

DentalHealth CareHospitalMental HealthWellness

Responsibilities

Comply with established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and customer service standards

Conducts brief, non-stigmatizing screenings to evaluate the needs of TVHC patients for mental health and support services

Performs comprehensive bio-psychosocial assessment for mental health, substance abuse, co-occurring disorders, domestic violence, medical needs, etc. Conducts follow-up as appropriate

Provide licensed level behavioral health services in low-intensity/brief treatment modalities such as, problem-solving therapy, behavioral activation, and other Evidenced-Based Practices, in a culturally, linguistically and age appropriate manner

Provide interventions and collaborate with the Care Coordinator on referrals to specialty mental health services as appropriate

Provide ongoing consultation for primary care staff in appropriate mental health techniques

Participate with staff in multidisciplinary staff meetings and other staff processes to achieve program development, staff development, program evaluation, program operations review, and other activities needed to maintain quality of early intervention services

Initiate and take on special responsibilities as required by grant funded projects and other program development efforts

Maintain confidentiality regarding privileged administrative and patient information in a professional manner

Performs all duties for successful electronic health records maintenance including but not limited to; completion of client/patients records according to established protocol, coding, and signing off charts within the designated time set by the organization

Performs all duties and service in full compliance with TVHC’s Service Excellence Standards

Perform other duties as assigned

Conduct analysis of record keeping systems in adherence to State, County, and health insurance clinical record keeping practices and quality assurance and billing standards; make recommendations based on results for the purpose of improving and streamlining all processes

Establish and maintain systems to monitor clinical records (including paper and electronic records) in accordance to HIPAA confidentiality and privacy regulations

Oversee Peer review process

Work in close collaboration with the Director of Behavioral Health and other management staff to monitor quality of records for compliance with legal, ethical and professional standards. Develop thorough understanding of treatment plans, legal reporting requirements, and client rights to inform the clinical record review and audit processes. Provide reporting and make suggestions regarding potential discrepancies or areas of concern in treatment to clinical supervisor(s), management, and program director(s)

Collect/track data and compose, prepare and produce routine and non-routine reports including audit reporting results. Communicate status of documentation and related billing goals to clinical, supervisory, and support staff by way of written & verbal reports

Establish guidelines to develop staff recordkeeping practices, based on issues/areas identified in chart reviews for individuals and groups. Develop protocols, forms and other resources to assist clinical and supervisory staff in the maintenance of adequate documentation, meeting all legal, and State, County, and Health insurance program requirements. Organize and establish systems for the standardization of clinical documentation, including developing list of phrases more acceptable for charting standards for billing purposes

Develop training manuals/materials based on State, County, and health insurance requirements and program requirements for IBHP and other funding sources

Orient new staff to program requirements, also to include systems of documentation, charting and EHR workflows. Follow-up with new and existing staff, meeting one-on-one as needed and directed by supervisor to ensure full compliance with clinical documentation and other requirements

Perform clerical and administrative support functions as needed to meet program quality requirements including (but not limited to) developing/maintaining forms, training materials/guidelines, quality assurance documenting, data entry/word processing, spreadsheets, research, and related clerical tasks

Participate and attend various internal and/or external meetings/trainings as needed and assigned

Review and oversee clinical paperwork for registered intern and licensed staff. Provide feedback to clinical supervisor/Director regarding employee performance on clinical paperwork. Provide backup clinical consultation and/or supervision as needed and directed by Clinical Supervisor

Perform all duties and service in full compliance with TVHC’s Service Excellence Standards

Performs other QA duties as assigned

Qualification

California Licensure (LCSW)Master’s Degree in Social WorkClinical experience in mental healthElectronic Health Records (EHR)Bilingual (English/Spanish)Cultural sensitivityHIPAATeam collaborationProblem-solvingOrganizational skills