Manager, Business Readiness Change Management jobs in United States
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American Airlines · 2 days ago

Manager, Business Readiness Change Management

positionDallas, TX
timeFull-time
remoteOnsite
seniorityMid, Senior Level
date5+ years exp

American Airlines is a leading airline company seeking a Manager for Business Readiness Change Management. The role involves driving the business readiness strategy and leading a change management team to ensure smooth transitions to new tools and capabilities while collaborating with senior leaders across various portfolios.

AerospaceAutomotiveTransportationTravel
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H1B Sponsor Likelynote

Responsibilities

Define and own the business readiness and change management strategy for the Next Gen Ops Program, aligning with program objectives and enterprise priorities
Lead and develop the change management team, providing mentorship, guidance, and performance management to deliver high-impact outcomes
Influence senior leaders and sponsors, ensuring visible and active sponsorship of change across all operational divisions
Integrate readiness and adoption plans into program delivery, embedding checkpoints, training, and communications into release schedules
Oversee stakeholder engagement and alignment, ensuring cross-functional collaboration across Flight Ops, IOC, and Technology
Drive execution of the five OCM levers: communications plan, sponsor roadmap, coaching plan, training plan, and resistance management plan
Monitor and measure adoption outcomes, using data-driven insights to adjust strategies and report progress to executive leadership
Identify and mitigate change risks, escalating issues with clear options and impacts to governance forums
Champion a culture of change and continuous improvement, embedding lessons learned into future releases and organizational practices
Prepare and deliver executive-level updates on readiness, adoption health, and stakeholder sentiment for program governance and leadership forums

Qualification

Change managementStakeholder engagementOrganizational developmentLeadershipProsci certificationAnalytical skillsMicrosoft 365Communication skillsProblem-solving skillsStrategic thinking

Required

Bachelor's degree in Business, Communications, Organizational Development, or related field
5+ years in organizational change management, business readiness, or related discipline
2+ years in a leadership or supervisory role
Experience applying structured change management methodologies on large-scale initiatives
Strategic thinker with strong business acumen
Exceptional communication and executive influence skills
Proven ability to lead teams and deliver results in a matrixed environment
Expertise in OCM frameworks, stakeholder engagement, and readiness planning
Strong analytical and problem-solving skills
Ability to manage ambiguity and drive clarity in complex programs
Proficiency in Microsoft 365 (PowerPoint, Excel, Word, Visio, Project), SharePoint; familiarity with work management tools (e.g., Azure DevOps/JIRA) a plus

Preferred

Master's degree in Business, Organizational Development, or related field
7+ years in change leadership for complex, regulated, or safety-critical environments
Experience with large-scale system implementations or operational transformations
Prosci® certification (ADKAR) or equivalent
Familiarity with airline operations or Flight Operations System environments

Benefits

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Company

American Airlines

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American Airlines is an airline company that operates a diverse fleet of aircraft, including narrow-body and wide-body jets. It is a sub-organization of American Airlines.
dateFounded in 1930
location
Fort Worth, Texas, USA
people-size10001+ employees
web-link
http://aa.com

H1B Sponsorship

American Airlines has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (359)
2024 (270)
2023 (253)
2022 (260)
2021 (342)
2020 (263)

Funding

Current Stage
Public Company
Total Funding
$1B
2023-11-17Post Ipo Debt· $250M
2023-02-08Post Ipo Debt· $750M
2015-01-01Post Ipo Equity

Leadership Team

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Doug Parker
Chairman and former CEO at American Airlines 
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David Seymour
Chief Operating Officer
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Recent News

Bizjournals.com Feed (2025-11-12 15:43:17)
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2026-01-08
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Android Authority
Free AT&T Wi-Fi is coming to every American Airlines flight this year
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Company data provided by crunchbase