NEOGOV · 4 days ago
Administrative Assistant Conway Business Office
Horry County, SC
Full-time
Onsite
New Grad, Entry Level
$37K/yr - $48K/yrNEOGOV is seeking an Administrative Assistant for the Office of Mental Health dedicated to providing compassionate and accessible care to the community. The role involves various administrative duties to support the Conway Business Office, ensuring excellent customer service and efficient scheduling for patient care.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Ensure excellent customer service including being responsive to the need of patients/visitors and address people in a respectful manner
Schedule patient appointment and monitor the schedules of assigned clinical and medical staff members to ensure maximum efficiency of patient care hours. Backfill any canceled appointments
Confirm all new patients complete registration per OMH policy and quality
Verify all patient insurance information and update in CIS/EMR systems
Comply with SC Law regarding voter registration and offer patient assistance with voter registration
Adhere to Center, DMH and State Corporate Compliance policy, procedure and regulation. Helps ensure service area is CARF accredited. Maintain patient confidentiality as required
Act as a backup and compile with Division of Financial Services policies and procedures including collecting payments and demonstrate fiscal responsibility by informing patients of their outstanding balances and requesting payment for services rendered. Validate that payment received from patient or payor source are posted timely to patient account
Review portal daily to ensure patient receives reminder and reschedule patient as needed
Perform other duties as assigned
Qualification
Required
A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience
Have computer knowledge/experience
Must be able to use office equipment including multi-line switchboard, copier, scanner, fax machine, shredder and scheduling software programs
Must be able to sit for extended periods of time and be able to walk around the building, stoop, bend and operate a state vehicle
Must be able to provide a 10-year DMV driving record
Communicate courteously and effectively in person and over the phone with public and co-workers
Preferred
Bilingual abilities in English and Spanish (or another language) are a plus
Prior work experience in a medical office setting
Benefits
Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
S.C. Deferred Compensation Program available
Retirement benefit choices
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase