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Citi · 1 day ago

Quality Assurance, Monitoring & Testing Sr Analyst (Hybrid)

San Francisco California United States

Full-time

Hybrid

Mid, Senior Level

$99K/yr - $148K/yr

5+ years exp

Citi is a leading financial services company, and they are seeking a Senior Analyst in Quality Assurance, Monitoring & Testing. The role involves assessing outcomes from activities and processes to strengthen risk management quality and developing monitoring and testing controls to ensure compliance with applicable requirements.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Help support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality

Help conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance

Assist to review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner

Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process

Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool

Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders

Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management

Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy

Participate in strategic initiatives for control performance enhancements

Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed

Help in Control & Monitoring Design Assessment (CMDA) meetings

Help to identify any monitoring breaks and suggest enhancements

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualification

Operational risk managementCompliance knowledgeControl executionAnalytical skillsMicrosoft Office proficiencyStakeholder managementProblem-solving skillsCommunication skills

Required

Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry

Ability to identify, measure, and manage key risks and controls

Strong knowledge in the development and execution for controls

Proven experience in control related functions in the financial industry

Proven experience in implementing sustainable solutions and improving processes

Understanding of compliance laws, rules, regulations, and best practices

Understanding of Citi's Policies, Standards, and Procedures

Strong analytical skills to evaluate complex risk and control activities and processes

Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level

Strong problem-solving and decision-making skills

Ability to manage multiple tasks and priorities

Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word

Benefits

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Company

Citi

Glassdoor3.8

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Founded in 1812

San Antonio, Texas, USA

10001+ employees

https://www.citi.com

H1B Sponsorship

Citi has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2025 (1386)

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2023 (1375)

2022 (1117)

2021 (876)

2020 (901)