NEOGOV · 6 days ago
Library Technician (LaPorte Branch Library)
La Porte, TX
Full-time
Onsite
Entry Level
$20/hr - $20/hr
1+ years expNEOGOV is seeking a Library Technician for the Harris County Public Library, which has a rich history and commitment to community service. The role involves providing exceptional customer service, managing library accounts, and supporting library operations and programs.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide customer service and manage customer accounts using the integrated library system software in the library and during outreach events
Assists patrons on computers, answering phones, and assisting with request for assistance
Checking in and delivery of holds, returned items, and new items
Pulling expired holds, shelving returned and new items, running reports, and looking for lost items on the shelves
Basic reference service in the library and during outreach events
Promote library services to the community
Accurately enter data, handle sensitive customer information, and handle cash transactions
Maintain and promote an engaging and attractive library collection
Attend staff meetings, activities, and professional conferences and actively serve on committees
Other duties as assigned
Qualification
Required
High School diploma or GED equivalency
One (1) year of verifiable Customer Service experience
Available and reliable transportation for work-related duties
Documentary evidence of graduation from an accredited high school or successful completion of the General Educational Development Test (GED) must be readily available upon request
Current Harris County Public Library (HCPL) employee
Customer service principles promoting positive partnership and public relations
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent communication skills (verbal and written)
Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
Ability to work well with public and staff members
Cash handling practices ensuring accountability and accuracy
Work with various cultural and ethnic groups in a discreet and effective manner
Proficient with Social Media (Facebook, Twitter, Instagram, etc.)
Proficient with the Internet and Office 365
Must use your personal mobile device for our Multifactor Authentication process
Preferred
Bilingual
Benefits
Medical Coverage
Dental Coverage
Vision Coverage
Wellness Plan
Life Insurance
Long-Term Disability (LTD) Insurance
Employee Assistance Program (EAP)
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
Eleven (11) County-observed holidays
One (1) floating holiday per year
Paid Parental Leave*
Sick Leave
457 Deferred Compensation Plan
Professional learning & development opportunities
Retirement pension (TCDRS defined benefit plan)
Flexible work schedule*
METRO RideSponsor Program*
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase