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Southeast Community College · 5 days ago

Enterprise Systems Analyst/Programmer - FT

Lincoln, NE

Full-time

Onsite

Entry, Mid Level

$29.69/hr - $29.69/hr

2+ years exp

Southeast Community College is seeking an Enterprise Systems Analyst/Programmer to support the management, maintenance, and enhancement of enterprise-level applications, including the Ellucian Colleague ERP system. The role involves administering applications, managing system security, troubleshooting issues, and collaborating with various operational teams to improve processes and implement technology-based solutions.

Higher Education

Growth Opportunities

Responsibilities

Administer Colleague and other enterprise applications and databases

Perform software modifications and execute system processes

Manage user and system security requirements

Evaluate and resolve data inconsistencies and system issues

Review and apply patches and updates

Configure systems and maintain data extracts and technical integrations with supplementary systems

Collaborate with network engineers on server maintenance and upgrades

Troubleshoot and resolve reported issues

Identify opportunities for process improvement

Develop and implement technology-based solutions

Define and promote best practices for aligning business processes with available technologies

Monitor and maintain enterprise application systems, including but not limited to the suite of Ellucian products: Colleague, Self-Service, Ethos, Intelligent Learning Platform (ILP), and Experience

Evaluate, implement, and maintain data and application integration between Colleague and supplementary systems

Troubleshoot, analyze, and resolve enterprise application system issues

Manage user security for Colleague and other enterprise application systems, including designing, documenting, and granting security roles and permissions

Assist the IT team members and divisions throughout the College in effectively pulling and reporting on Colleague ERP data

Evaluate and support Colleague programming needs using Envision and other relevant programming languages

Respond to and maintain assigned service requests in the Help Desk ticketing system

Create and maintain technical documentation, procedures, and best practice guidelines

Collaborate with end users to analyze, document, and resolve functional and operational challenges

Provide systems analysis to ensure effective use of enterprise application systems

Facilitate technical sessions with Ellucian professional services and other third-party consultants

Coordinate and assist system maintenance activities, including backups and system clones

Review, evaluate, and support the implementation of software patches and updates in a timely manner

Track assigned tasks and projects to ensure they are completed in a timely manner

Act as a liaison between users of various technology systems and technical teams

Qualification

Ellucian ColleagueSQLDatabase AdministrationUNIX/LinuxProgramming LanguagesTechnical DocumentationAnalytical SkillsCommunication SkillsProblem SolvingCollaborationDetail-oriented

Required

Associate's degree (A.A.S.) from a two-year college or technical school in Information Technology, Programming, Computer Technology, Business, or a related field of study

Two (2) years of work experience in Computer Programming/Analysis, Database Administration

A Bachelor's Degree in Information Technology, Programming, Computer Technology, Mathematics, Science, Business, Psychology, Statistics, or a related field of study will substitute for up to one (1) year of required work experience

Aptitude for programming in a high-level computer language, possessing strong analytical and logic skills, while adhering to established programming standards

Ability to work with end users to analyze report needs, modify existing reports, and develop new reports

Ability to write instructions and issue commands for database reporting, including the use of SQL reporting tools

Must be able to administer and provide technical support for Ellucian Colleague or similar Enterprise Resource Platform system

Ability to read, analyze, and interpret technical journals, instruction manuals, service manuals, and other supporting documentation

Skilled with UNIX/Linux and Windows

Timely, clear, and accurate communication and prioritization of system incidents to software vendors

Ability to think outside the box in providing effective system solutions

Knowledgeable in various programming languages such as Visual Studio, C#, Envision, VB.NET, SQL, and other languages

Ability to adapt and learn programming in multiple platforms and technologies

Familiarity with the proper use of APIs

Effective at communicating in a positive, respectful, courteous, and professional manner and maintaining professionalism, patience, and understanding in stressful situations

Skill, tact, and ability to use written/verbal communication to convey technical information in a meaningful and understandable way

Critical and creative thinker with a high standard of integrity

Motivated to establish procedures, documentation, and incorporate best practices into the organizational culture

Well-organized and detail-oriented, with the ability to work independently and handle multiple priorities to meet deadlines

Maintain a positive, supportive, and collaborative work style to support the goals, efforts, and decisions of the IT division and the College

Work effectively with all constituencies of the College

Ability to deal effectively with various college administrators and staff, often regarding highly sensitive or confidential matters

Expertise with MS Word, Excel, and PowerPoint

Ability to communicate effectively in writing, in person, and on the phone

Ability to lift and carry up to fifty (50) pounds for short distances and move tables, chairs, and media equipment when necessary

Preferred

Bachelor's Degree in Information Technology, Programming, Computer Technology, Mathematics, Science, Business, Psychology, Statistics, or a related field of study

Experience with administration and performing software upgrades/patches to an Enterprise Resource Platform used in higher education

Experience with Ellucian products to include but not limited to Colleague, Self-Service, Ethos, ILP, Experience, CRM Recruit, CRM Advise, Intelligent Learning Platform (ILP), Ellucian's Colleague Studio, and programming in Envision

Experience with reporting tools such as the Entrinsik Informer report writer and Microsoft SQL Management Studio

Experience in database administration, use of programming, and database tools in an MS SQL environment

Experience in technical project scheduling and implementation

Experience using Microsoft's SQL database in terms of administration tasks and a working knowledge of utilizing SQL's functions in a production environment

Experience working in higher education

Benefits

SCC BEN Dollars – Eligible Employees: Full-time status. Regular employees with an FTE of 0.75 or greater will be eligible for SCC Ben Dollars. All employees will be required to elect a health insurance option. If the cost of insurance coverage selected by an employee exceeds the SCC Ben Dollars available, all additional costs will be withheld from the employee’s paycheck. Any SCC Ben Dollars that the employee does not elect to use for the purchase of dependent health and dental insurance will be paid to the employee in cash at $0.93 per $1.00 benefit dollar. All amounts paid are subject to withholding for income and employment taxes, but not subject to the College’s contribution toward the Retirement Savings Plan – Group Retirement Account (GRA).