Dandy · 1 day ago
Director, IT
Dandy is transforming the dental industry through technology and is seeking a results-oriented Director of IT to lead their Corporate IT function and drive technology operations across Manufacturing and Supply Chain sites. This leadership position involves creating a secure IT environment and managing the customer-facing IT hardware experience, ensuring high availability and compliance across all IT operations.
Artificial Intelligence (AI)CADDentalHealth CareIndustrial AutomationLogisticsManufacturingSoftware
Responsibilities
Define and execute the IT and InfoSec strategy across Corporate and Manufacturing
Build and lead a high-performing IT organization with clear roles, career paths, and accountability across IT support, infrastructure, infosecurity and endpoint management
Partner closely with Engineering, Manufacturing Ops, Engineering Security, and Product teams to align IT infrastructure with company goals
Own the creation, management, and execution of the comprehensive IT budget, encompassing operational expenses (hardware, software, infrastructure, personnel, support, security) and project-related costs (CapEx/OpEx), ensuring fiscal responsibility and alignment with organizational financial goals
Oversee the management and security of employee devices, collaboration tools (e.g., Google Workspace, Slack), and enterprise SaaS systems
Manage internal IT support and service desk functions to ensure high levels of employee satisfaction. (e.g., Jira)
Enforce policies for endpoint management, identity access (e.g., SSO), and cybersecurity posture
Drive efficiencies in key IT processes including Hire-to-Retire, and Asset Management
Owns the end-to-end reliability of all physical office technology and workspace infrastructure; oversees the implementation, maintenance, and uptime of integrated A/V solutions across all executive and shared meeting spaces
Establish and support robust IT infrastructure in manufacturing and logistics sites, including networking, systems access, production-line hardware/software, and data integrity
Ensure high availability and resilience of operational technology (OT) and Industrial IT systems
Consult Product, Engineering and Customer IT teams to ensure customer hardware is secure, reliable, and scalable at launch
Implement IT governance practices and compliance frameworks (e.g., SOC2, ISO 27001)
Own vendor and asset management for IT equipment and services
Maintain business continuity, backup, and disaster recovery plans across sites and services
Qualification
Required
8+ years of progressive experience in IT, with at least 3+ years in a leadership or director-level role
Demonstrated success scaling IT organizations
Deep knowledge of endpoint management, enterprise networking, VPNs, SSO (Okta, Azure AD, Google Workspace, Soti), and SaaS operations
Hands-on experience with corporate IT, site IT infrastructure, and secure provisioning of customer hardware
Experience supporting operational tech environments, including factory floor systems, scanners, kiosks, and hybrid infrastructure
Strong understanding of IT security, compliance, and device hardening for both corporate and customer-facing endpoints
Strong communicator with a bias for action
Proven ability to lead cross-functional initiatives across Product, Security, and Engineering
Comfortable working with remote teams and supporting globally distributed environments
Preferred
Experience with MDM platforms (e.g., Jamf, Intune, Kandji, Soti)
Background in delivering hardware or software products that ship to external customers
Familiarity with ISO 27001, NIST, or similar compliance frameworks
ITIL or PMP certifications
Benefits
Healthcare
Dental
Mental health support
Parental planning resources
Retirement savings options
Generous paid time off
Company
Dandy
More than a dental lab—Dandy is a tech-powered, end-to-end solution delivering high-quality, customized restorations at scale.
H1B Sponsorship
Dandy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
GreenoaksPrimary Venture Partners
2025-05-02Series D
2022-08-17Series C
2022-01-20Series B
Leadership Team
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