JBA International ยท 1 week ago
Personal Injury Case Manager
JBA International is seeking an experienced Personal Injury Case Manager to join their growing and client-focused team. This role involves serving as the primary point of contact for clients, coordinating medical treatment, and managing case documentation to support injured clients effectively.
Responsibilities
Serve as primary point of contact for clients from intake through resolution
Coordinate medical treatment and communicate with providers, adjusters, and lien holders
Review and maintain complete case documentation and records
Provide regular client updates and document all activity in the case management system
Assist with property damage, MedPay, wage loss, and governmental claims
Calendar deadlines and ensure timely follow-ups
Support pre-litigation negotiations under attorney guidance
Qualification
Required
Prior experience as a Personal Injury Case Manager
Strong customer service skills with empathy and professionalism
Excellent organization, communication, and attention to detail
Solid understanding of insurance processes and medical treatment coordination
Proficiency with Litify and Microsoft Office (Word, Excel, Outlook)
Ability to manage a high-volume caseload independently and collaboratively
Benefits
Full benefits package (medical, dental, vision)
Paid parking
Growth opportunities