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FirstService Residential · 2 days ago

Violations/Compliance Coordinator

Boynton Beach, FL

Full-time

Onsite

Entry Level

$19.50/hr - $20/hr

2+ years exp

FirstService Residential is seeking a Compliance/Violations Coordinator responsible for ensuring adherence to the Association's Governing Documents through regular inspections and compliance processes. The role involves preparing reports, providing guidance to homeowners, and liaising with the Architectural Control Committee to address violations and maintain property standards.

Property ManagementReal Estate

Responsibilities

Develop and maintain a working knowledge of the Associations' Governing Documents: Articles of Incorporation, Declaration of Covenants, Restrictions and Easements, Rules and Regulations and the Architectural / Landscaping Standards as well as standards set forth by the Architectural Control Committee

Conduct regular inspections of Home Lots and homes for the purpose of identifying violations of Governing Documents

Initiate and complete the violation process, according to the approved violation procedures, for all violations to ensure compliance by Homeowners

Prepare weekly and monthly reports regarding the results of the inspection process as well as the compliance process

Provide reports to the General Manager and the Board of Directors regarding all activities related to the compliance process including suggestions for improvement

Work with Homeowners to provide guidance regarding plans of corrective action to achieve goal of compliance

Prepare documentation with supporting evidence to substantiate violations that are being present to the Board of Directors and the Penalty Review Committee for their respective deliberations

Prepare information packets for all respective Board Members or Committee Members along with a summary of events and supporting documents

Inspect Association property and facilities including but not limited to clubhouse, fitness center, as well as all other on-site facilities to ensure that all compliances are being met

Ensures compliance with the monitoring of licensure, permits, and other regulatory requirements for the Association as it relates to ACC Applications

Works with Facility Manager to issue any violations that may arise from damage to Association Property

Liaise with the Architectural Control Committee including but not limited to reviewing all ACC applications to ensure accuracy, inputting all ACC applications into applicable system, arranging for security deposit, attending all ACC meetings, recording and producing meeting minutes, recording all ACC decisions on application, recording and producing decision letters, communicating with Home Owners on the status of their application as well as answering any and all questions related to ACC policies and procedures, receiving inspection requests, performing compliance inspections, submitting for security deposit refunds, distributing refunds, and ensuring that all signatures are obtained to close and file the application

Arranges the imposition of fines once confirmed by the Penalty Review Committee

Monitors and tracks the collection of fines imposed as a Penalty

Updates Use Restriction lists and notifies other staff members of any use restrictions because of a Penalty

Follows up on all breaches to Use Restriction Penalty

Ensure all processes, procedures, and policies follow applicable POA, local, state, and federal regulatory requirements

Other duties as required

Qualification

Code EnforcementCompliance KnowledgeMicrosoft OfficeCustomer ServiceReport PreparationAnalytical SkillsInterpersonal Skills

Required

Bachelor's degree (B.A. or B.S.) in Business or related field from a four-year college or university, or equivalent combination of education and experience

Minimum 2 years experience in training and working knowledge of policies and standards

Strong working knowledge of customer service principles and practices

Ability to read, analyze and interpret technical procedures, regulations, or documents with a similar degree of complexity

Strong interpersonal skills

Proficiency and working knowledge of Microsoft Office Applications

Physical demands include the ability to lift up to 50 lbs

Driver's License Required. Driving daily will be a requirement