The Jonus Group ยท 3 days ago
Personal Lines Senior Associate Client Rep
The Jonus Group is a leading insurance brokerage firm seeking a highly skilled Personal Lines Senior Account Manager. This role involves managing client services, delivering renewal messaging, and providing expert recommendations to clients in a dynamic and fast-paced environment.
Responsibilities
Evaluate exposures and renewal quotes
Review upcoming renewals and determine accounts requiring remarketing
Make informed coverage recommendations to clients
Utilize comparative rater tools to obtain quotes
Handle agency billing transactions where applicable
Obtain signed binding documents and notify carriers
Review binding documents for accuracy
Conduct contract reviews
Expand accounts by cross-selling additional services
Maintain accurate account details, contacts, and policy information in EPIC
Process renewals, endorsements, cancellations, and proofs of insurance
Organize and attach documents in EPIC
Initiate endorsements, proofs of insurance, and invoices
Generate standard client and carrier communications using templates
Create and assign activities in EPIC
Pull relevant reports such as MVR, CLUES, Risk Meters, and RCE as needed
Qualification
Required
Minimum of 3+ years of experience in personal property and casualty insurance
Comprehensive understanding of insurance coverages
Must hold a valid state Property & Casualty insurance license
Proficiency in Microsoft Excel (formulas, charts, tables), Word, and other MS Office products
Ability to quickly learn and adapt to new technology platforms
Experience with agency management systems and carrier sites
Strong customer service skills with a hands-on, personal approach
Effective team player with the ability to build trust and support peers
Deep understanding of client requirements, market trends, and industry standards
High attention to detail, organizational skills, and ability to work in a fast-paced environment
Strong problem-solving and critical-thinking abilities
Preferred
Familiarity with EPIC software
Company
The Jonus Group
The Jonus Group is an insurance company specializes in full service recruiting firm that offers both direct hire and contract hire services.