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Flying S Title & Escrow · 1 day ago

Escrow / Title Assistant

Anaconda, ANACONDA, MT, US

Full-time

Onsite

New Grad, Entry Level

Title Financial Corporation is a family-owned company providing Title and Escrow Services since 1905. They are seeking a Front Desk Coordinator / Title Assistant to manage visitor interactions and assist Title officers with clerical duties, ensuring quality customer service and efficient workflow.

Financial ServicesInsuranceProfessional Services

Responsibilities

Answers telephone calls, routes to appropriate individuals or departments, and takes accurate messages in a professional and courteous manner. Uses multiline telephone system

Greets clients and addresses their questions and concerns. Direct clients to appropriate individual or department as needed

Proofread documents to ensure accuracy and completeness. Correct errors and omissions by tracking necessary information

Research and/or record documents and to administer the recording processes

Perform various functions to expedite the flow of policies including answering phone inquiries, picking up and delivering documents, typing, filing, duplicating, recording and maintaining tasks and workflow

Daily Courthouse runs to search names and printing of documents at the Clerk and Recorders Office

Set up or cancel escrow/title files which includes the complete filing of deposits and all relevant documents

Assist the title departments by performing general support tasks to maintain departmental efficiency

Supports corporate core values, purpose, goals and culture

React to change positively and productively, including as a result of the expansion of job responsibilities and expectations

Communicate with company employees and customers by phone, in person or through correspondence

Adheres to all company policies and standards, including the expectation of prompt, predictable and regular attendance

Qualification

TitleEscrow experienceCustomer service skillsOrganizational skillsCommunication skillsProblem-solving skillsProficient computer skillsNotary certificationTime management skillsInterpersonal skills

Required

Has a passion for working with people, is customer service oriented, and has the ability to create meaningful relationships

Ability to stay on task and work independently

Strong verbal and written communication skills

Excellent interpersonal and customer service skills

Excellent organizational skills and attention to detail

Excellent time management skills with a proven ability to meet deadlines

Strong analytical and problem-solving skills

Ability to function well in a high-paced and at times stressful environment

Proficient computer skills, including basic navigation, ability to learn new programs, and previous experience with Google Suite, Microsoft Office Suite, or related software

Ability to operate a company vehicle or personal vehicle for company errands or training

Must have a Notary or receive one within 90 days of starting

Must be at least 18 years of age

Must have a valid driver's license and have the ability to pass an MVR and background check

High school diploma or equivalent

Prolonged periods of sitting at a desk and working on a computer

Must be able to lift up to 50 pounds at times