Dr. Tavel Optical Group · 3 days ago
Assistant Office Manager- Fishers
Fishers, IN
Full-time
Onsite
Mid Level
$20/hr - $21/hrDr. Tavel Optical Group is focused on helping Hoosiers see better, look better, and feel better. As an Assistant Office Manager, you will support the Office Manager and lead the team in their absence, ensuring smooth daily operations and exceptional patient care.
Health CareHospital
Responsibilities
Assist the Office Manager in all aspects of daily operations: hiring, scheduling, training, coaching, and performance conversations
Serve as the acting leader in the Office Manager’s absence, ensuring smooth day-to-day operations
Ensure the office is patiently ready every day, meeting all service and operational standards
Handle customer concerns with empathy, efficiency, and professionalism
Help opticians and technicians deliver top-tier patient care and product recommendations to better the lifestyle of the patient
Support front office tasks including phone calls, check-in/check-out processes, pretesting, and insurance processing
Help maintain inventory accuracy and a clean, organized, well-run office
Drive a culture of positivity, accountability, and continuous improvement
Qualification
Required
Leadership experience – You've managed people or processes and are ready to take the lead
Tech-savvy and adaptable – Ability to navigate using tablets, digital systems, and multitasking across digital platforms
High energy and mobility – Comfortable being on your feet and moving throughout the office during the day keeping energy and team moral high
People-first mindset – Outgoing, engaging, and excited to interact with patients all day
Eager to learn – Open to feedback and growth in a fast-paced environment
Availability to work during office hours (including some Saturdays)
Preferred
Optical experience is a bonus—but not required. We'll train the right leader
Team Leadership Experience – Specifically in retail, optical, or healthcare industries
Motivational Style – Skilled at inspiring others while maintaining high standards
Versatile Operator – Can confidently shift between leading, problem-solving, and hands-on support
Strong Communicator – Clear, confident, and professional with both patients and teammates
Detail-Oriented and Proactive – You notice the small things and take initiative before issues arise
Growth-Driven – You're motivated to keep learning, improving, and advancing your career
Benefits
Paid Time Off and Paid Holidays
401(k) Retirement Plan
Health, Dental, and Rx Insurance
100% Paid Parental Leave
Free Eye Exams & Glasses (including immediate and extended family discounts)
Company-Paid Life Insurance
Company
Dr. Tavel Optical Group
Dr. Tavel Optical Group provides glasses, contact lenses, eye exams, & eyewear to tens of thousands of Hoosiers each year.
Founded in 1940
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mollie Tavel Kaback
Vice President, Purpose & Strategic Partnerships
Company data provided by crunchbase