Star USA Federal Credit Union ยท 1 day ago
Administrative Assistant
Charleston, WV
Full-time
Onsite
Entry Level
$38K/yr - $42K/yr
1+ years expStar USA Federal Credit Union has been a dedicated financial partner to our community since 1936. We are seeking an energetic and detail-oriented Administrative Assistant to support daily office operations, manage communications, and ensure smooth administrative workflows.
BankingFinanceFinancial ServicesInsurance
Responsibilities
Perform any functions necessary, within the scope of authority and expertise, in a courteous and professional manner, to provide the highest level of service to the members of Star USA Federal Credit Union
Develop and maintain a knowledge and understanding of all credit union products and services
MAINTAIN THE HIGHEST LEVEL OF CONFIDENTIALITY WITH ALL JOB DUTIES
Serve as a liaison between the member and the credit union when answering incoming calls
Direct telephone calls to proper staff
Complete clerical and secretarial duties and assignments for the President, Senior Management and VP of HR with the highest of confidence
Review the core processor purge reports weekly and make any adjustments needed to successfully complete the quarterly core processor purge
Assist with and prepare Board related reports and PowerPoint presentations
Prepare and type letters and correspondence
Responsible for administering and assisting members with the Star Online Program and Bill Payment processing
Copy documents as needed
Retrieve and sort mail items
Maintain the schedule for the conference room and schedule appointments
Maintain proficiency in all Microsoft Office products (Word, Excel, PowerPoint, Outlook, Teams, etc.)
Perform any other duties as required and assigned
Assist in other departments as required or needed
Qualification
Required
A high school diploma is required but college and/or extensive work experience preferred
Must have excellent communication skills
Must have certifications in Microsoft Office Suite and be able to execute all programs within
Must have developed telephone skills and etiquette
Must have strong written and oral communication skills
Must acquire a strong knowledge of credit union products, services, policies and procedures
Must be able to adapt to different job responsibilities at any given point
Must have experience in dealing with the public
Must always project a professional image
Must understand the importance of confidentiality
Office, Secretarial or Administrative Assistant: 1 year (Required)
Microsoft Office Specialist Certification (Required)
Drivers License (Required)
Ability to Commute: Charleston, WV 25314 (Required)
Benefits
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Company
Star USA Federal Credit Union
Star USA Federal Credit Union is a banking organization that offers savings, cards, transactions, investment and insurance services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase