MCG Health · 1 day ago
Vice President, AI Platforms
Seattle
Full-time
Hybrid
Director/Executive
$268K/yr - $376K/yr
10+ years expMCG Health is a leading healthcare organization dedicated to patient-focused care. The Vice President of AI Platforms is responsible for the end-to-end delivery and continuous improvement of MCG’s commercial AI services, ensuring the platform meets performance and availability expectations while driving operational excellence.
Health CareMedicalWellness
Responsibilities
Own the full lifecycle of MCG’s Synapse platform—from planning through design, implementation, deployment, and sustained operation
Lead Data Science, Data Engineering, and MLOps teams in executing predictable delivery of production-grade AI services that support both internal and partner products
Define and drive a multi-year platform roadmap and target architecture that enables self-service onboarding, reusable components, and scalable delivery patterns leveraging predictive, generative, and agentic AI as appropriate
Develop detailed execution plans with clear milestones, capacity allocation, and delivery tracking aligned to MCG’s business priorities
Build and optimize processes for monitoring, incident management, and continuous uptime improvement, ensuring 24/7 reliability of the Synapse platform
Establish and operate a modern LLMOps stack: prompt and configuration management, model routing, caching, A/B testing, evaluation harnesses, red-teaming, and continuous quality monitoring for Gen AI outputs (accuracy, hallucination rate, safety, and drift)
Deliver core Gen AI platform capabilities including retrieval-augmented generation (RAG), embeddings and semantic search, vector database operations, knowledge ingestion pipelines, and grounded response generation
Enable agentic workflows for complex tasks by implementing secure tool/function calling, permissioned action execution, workflow orchestration, memory/state management, and robust guardrails for clinical and operational safety
Oversee model versioning, validation, and controlled releases to maintain model quality, reproducibility, and compliance
Ensure strong production support and tier 4 response capabilities for live AI services used by internal and partner customers
Collaborate with Product Management, Commercial, and Engineering leaders to define and deliver roadmap objectives and partner integrations
Establish a metrics-driven culture with rigorous reporting on throughput, cycle time, model accuracy, and service reliability
Develop and mentor a high-performing technical organization, emphasizing execution discipline, system ownership, and operational excellence
Coordinate workforce planning, budget management, and vendor partnerships to optimize delivery velocity and scalability
Qualification
Required
Advanced degree (PhD or Master's) in Computer Science, Artificial Intelligence, Data Science, or equivalent experience
10 years of progressively responsible experience leading software, AI, and/or data science teams
5 years experience designing and delivering predictive and generative AI systems
Experience operating production services, including customer-facing APIs and model-as-a-service platforms
Demonstrated ability to establish repeatable delivery processes and manage complex cross-functional dependencies; proven track record driving organizational change
Demonstrated experience organizing, developing, and recruiting data scientists, engineers, and MLOps staff
Strong financial and operational acumen in managing budgets, headcount, and vendor contracts, and cloud cost controls
Ability to translate business priorities into operational execution and align technical teams around measurable outcomes
Strong communication, stakeholder management, and organizational leadership skills
Preferred
Healthcare experience is welcome but not necessary; this leader will partner with executives who provide clinical and product expertise
Benefits
Remote work
Travel expected 3-4 times per year for company-sponsored events
Medical, dental, vision, life, and disability insurance
401K retirement plan; flexible spending and health savings account
15 days of paid time off + additional front-loaded personal days
14 company-recognized holidays + paid volunteer days
Up to 8 weeks of paid parental leave + 10 weeks of paid bonding leave
LGBTQ+ Health Services
Pet insurance
Company
MCG Health
MCG Health, part of the Hearst Health network, provides unbiased clinical guidance that gives healthcare organizations confidence in their patient-centered care decisions.
201-500 employees
H1B Sponsorship
MCG Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (12)
2023 (2)
2022 (16)
2021 (5)
2020 (6)
Funding
Current Stage
Growth StageTotal Funding
unknown2012-11-01Acquired
Leadership Team
Jon Shreve
President & CEO
Jim Stackman
Director of Contracts
Recent News
2025-10-07
Company data provided by crunchbase