Apply on Employer Site

Chico's FAS, Inc. · 1 day ago

Sales Lead - Soma

Cherry Hill, NJ

Part-time

Onsite

Entry, Mid Level

2+ years exp

Chico's FAS, Inc. is a retail company seeking an Associate Lead to support management in store operations, ensuring a great customer experience and maximum profitability. The role involves supervising associates, promoting customer service, and managing sales activities while maintaining operational standards.

Retail

Responsibilities

Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner

Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate

Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full

Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices

Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards

Supports and administers receipt and dispatch of inventory and supplies according to company policy

Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines

Models’ sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires

Builds and maintains a solid customer following through clienteling and wardrobing

Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management

Participates in and facilitates visual directives including monthly store sets and merchandise replenishment

Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner

Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations

Other duties as assigned

Qualification

Retail management experienceCustomer service skillsStore operationsCommunication skillsOrganizational savvyTeam motivationProblem-solvingFlexibility

Required

High School diploma or equivalent

Must be 18 years old or older

Excellent communication, verbal, and written skills

Able to travel to stores throughout the district

Excellent customer service skills

Knowledge of administrative aspects of store operations

Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling

Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives

Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Preferred

Minimum 2 years prior retail or sales management experience preferred

Benefits

Health care plans

Dental plans

Vision plans

401(k) plan

Paid time off

Life insurance

Short- and long-term disability insurance

Employee assistance program

Employee discount program

Company

Chico's FAS, Inc.

Glassdoor3.5

Our passion for fashion and desire to inspire confidence and joy have been guiding the creation of our women’s clothing, intimates, and accessories for more than 40 years.

Founded in 1983

Fort Myers, FL, US

10001+ employees