Trinity Health · 6 days ago
PRN Receptionist
West Des Moines, IA
Part-time
Onsite
New Grad, Entry LevelTrinity Health is committed to providing compassionate care and is seeking a PRN Receptionist. The role involves managing patient check-ins, scheduling appointments, and ensuring compliance with clinic policies while providing excellent customer service.
DeliveryHealth Care
Responsibilities
Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance
Answer phone calls and direct them appropriately
Schedule appointments according to office guideline
Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts
Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record
Prepare charts for patient appointments making sure all necessary information is complete
Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments
Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records
Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment
Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications
Other duties as assigned by management
Qualification
Required
Must be 16 years of age
Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire
Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Must be proficient with the Microsoft Office Suite, Internet navigation, database management, desktop publishing, spreadsheet, and graphic presentation packages
Preferred
High school diploma or equivalent preferred
Company
Trinity Health
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation.
Founded in 2000
10001+ employees
H1B Sponsorship
Trinity Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (10)
2022 (9)
2021 (7)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
Centers for Disease Control and Prevention
2025-10-17Grant· $0.02M
Leadership Team
Dan Drake
Trinity Health PACE President and CEO
Eileen Coogan
Pres/CEO Allegany Franciscan Ministries
Recent News
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