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City of Houston · 1 day ago

Part Time Customer Service Clerk

Houston, TX

Full-time, Part-time

Onsite

New Grad, Entry Level

0+ years exp

The City of Houston is seeking team-oriented individuals for the role of Part-Time Customer Service Clerk at the Houston Public Library. The successful candidates will provide exceptional customer service, assist customers with library services and technology, and engage with a diverse community.

HospitalityNon Profit

Responsibilities

Interacting with customers at the customer service desk to find basic information and library materials

Assisting customers regarding library services, policies, procedures, resources, basic technology, and computer usage

Facilitating the use of the public computers and troubleshooting technology-related issues

Retrieving library materials for customers and sorting and shelving books, publications, and other items according to established procedures

Assisting with library programming and outreach to community groups for all ages

Working at least one evening a week and every Saturday in Neighborhood Libraries and every Saturday and Sunday at locations that are open on Sundays

Qualification

Customer service experienceProficient computer skillsMicrosoft OfficeDiverse backgroundsEffective communicationInterpersonal skillsFluency in foreign languageChildren