StockX · 15 hours ago
Senior Product Manager, Buyer Experience
Detroit, MI
Full-time
Onsite
Mid, Senior Level
$100K/yr - $115K/yr
5+ years expStockX is a Detroit-based technology leader focused on the online market for high-demand consumer goods. As a Senior Product Manager for Buyer Experience, you will lead product strategy to enhance personalization and trust in the marketplace, utilizing data and AI to improve buyer experiences and drive business impact.
E-CommerceE-Commerce PlatformsMarketplaceNon-Fungible Token (NFT)SalesShoes
Responsibilities
Own the product vision and roadmap for core buyer-facing experiences that drive purchase confidence and conversion, with personalization as a first-class capability rather than a layer on top
Partner closely with Marketing, Business teams, Data Science and Analytics to define and operationalize personalization strategies using machine learning models, behavioral signals, and buyer segmentation
Translate complex data insights into clear product bets that improve buyer relevance, pricing confidence, messaging clarity, and decision-making at the point of purchase
Lead the evolution of experimentation frameworks to continuously test, validate, and scale buyer experience improvements
Collaborate with Engineering to ensure personalization and AI-powered features are production-ready, scalable, and measurable
Work cross-functionally with Engineering, Trust, Operations, and Marketing to ensure AI-driven experiences reinforce transparency and marketplace integrity
Establish clear success metrics and dashboards to evaluate impact and guide prioritization, making tradeoffs grounded in business outcomes rather than intuition
Act as a strong advocate for responsible, explainable personalization that enhances trust and avoids dark patterns or buyer confusion
Influence broader platform strategy by representing buyer needs and data-backed insights beyond your immediate roadmap
Qualification
Required
Bachelor's degree in Business, Computer Science, Engineering, or a related field; MBA a plus
5+ years of product management experience in eCommerce, marketplaces, or consumer technology
Proven experience partnering with Data Science teams to ship ML-powered or algorithm-driven products
Strong analytical fluency — comfortable with experimentation design, KPI definition, and interpreting model outputs and tradeoffs
Experience driving personalization, recommendations, ranking, pricing, or segmentation initiatives at scale
Deep appreciation for trust, transparency, and ethical use of data in high-consideration purchases
Able to lead through influence in cross-functional, highly technical environments
Motivated by mission-driven work and building intelligent systems that earn buyer trust over time
Benefits
Medical
Dental
Equity
Discretionary bonuses
Company
StockX
StockX is an online marketplace to buy and sell limited edition and high demand sneakers.
1001-5000 employees
H1B Sponsorship
StockX has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2023 (4)
2022 (17)
2021 (24)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$690MKey Investors
Altimeter CapitalTiger Global Management
2021-04-08Series E· $60M
2021-04-08Secondary Market· $195M
2020-12-16Series E· $275M
Leadership Team
Chris Kaufman
Co-Founder
Damien Hooper-Campbell
Chief Impact Officer
Recent News
DBusiness Magazine
2025-12-04
2025-12-02
MarketScreener
2025-12-02
Company data provided by crunchbase