Nidec Mobility America Corporation · 1 day ago
CUSTOMER QUALITY ENGINEER (Automotive Electronics)
St Charles, IL
Full-time
Onsite
Entry, Mid Level
2+ years expNidec Mobility America Corporation is a world leader in sensing and control technology, seeking a Customer Quality Engineer within their St. Charles, IL operations. The role involves managing new product launches for key customer accounts, leading quality issue resolution, and collaborating with cross-functional teams to ensure product quality and customer satisfaction.
Electrical & Electronic Manufacturing
Hiring Manager
Ronald Ehredt, SPHR
Responsibilities
Develop strategy to manage specific customer accounts
Lead customer quality issue resolution
Interact with customer to satisfy their requirements
Understand customer specific requirements
Maintain daily quality (PPM / other KPI targets) and cost (internal / external costs) data for all requirements
Actively engage site production team to drive manufacturing improvements
Support new business opportunities and new product development programs
Gather warranty data, generate warranty charts, analyze trends and prepare warranty report for each assigned OEM to reduce warranty cost
Support change management programs customers, and at plant level
Fulfill / Submit all new parts submission (PPAP) requirements
Interact closely with cross functional Team to perform Advanced Product Quality Planning (APQP) for new product launches and Advanced Quality Planning (AQP) for product and/or process changes
Key member of FMEA Development serving as key member liaison between Manufacturing Engineering and Design Engineering
Set quality goals and improvement plans
Document and utilize lessons learned
Review / Improve Control plans
Lead / Direct customer issues to closure by gathering appropriate teams and leading problem solving using tools, including: 8D, 5P, 5 Whys, Fault Tree Analysis and other documents, per customer
Additional responsibility may entail New Product Launch activity which would require FMEA Moderator training
Qualification
Required
2+ years' experience automotive manufacturing
Bachelor's Degree
Strong Detail / Accuracy in technical details and business writing / communication
Analytical thinking and working knowledge of problem-solving techniques (i.e. paretos, cause and effect, fish bone diagrams, and 5Why analysis)
Technical thinking and core tool knowledge as well as knowledge of plating, plastic molding, metal stamping and/or welding
Written and verbal communication with customers (internal & external)
Quality engineering / Manufacturing engineering experience in automated high volume production environment within automotive industry
Able to implement / use of various charts, corrective action programs, simple DOE and other SPC Tools
Knowledge of ISO 14001 / IATF 16949, VDA Standards, and IPC-A-610D
Strong skills/expertise with Microsoft Office, Word, Excel, Access and Minitab
Preferred
Limited knowledge of soldering, electronic components and PCB assembly
Experience with European Automotive OEMs (BMW, VW, Audit, Mercedes, etc.)
Additional responsibility may entail New Product Launch activity which would require FMEA Moderator training
Company
Nidec Mobility America Corporation
Committed to evolving its automotive electric control technology to help address issues in the mobility society, Nidec Mobility offers controllers, switches, sensors, and other products that are used for cars' body control, all of which are essential for car electronics.
501-1000 employees
H1B Sponsorship
Nidec Mobility America Corporation has a track record of offering H1B sponsorships. Please note that this does not
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2025 (4)
2024 (3)
2023 (16)
2022 (8)
2021 (6)
2020 (13)
Funding
Current Stage
Late StageCompany data provided by crunchbase