APL Logistics ยท 1 week ago
Warehouse/Customer Service
Lithia Springs, GA
Full-time
Onsite
New Grad, Entry Level
$20.78/hr - $20.78/hrAPL Logistics is a leader in providing innovative global supply-chain solutions across various markets. As a Customer Service Representative, you will manage customer inquiries, ensuring smooth communication throughout the supply chain process and delivering exceptional service to clients.
AutomotiveLogisticsSupply Chain Management
Responsibilities
Respond promptly to customer inquiries via phone and email
Manage customer orders from initiation to completion, ensuring accuracy and timeliness
Provide information about products and services to assist customers in their decision-making process
Collaborate with internal teams to resolve customer issues effectively
Maintain accurate records of customer interactions and transactions
Analyze customer feedback to identify areas for improvement in service delivery
Assist in the development of client relationships through effective communication and support
Qualification
Required
Must have CSR and SAP experience
Proven experience in a customer service role, preferably within logistics or supply chain management
Strong data entry skills with attention to detail
Excellent communication skills in English, both verbal and written
Ability to analyze information and provide actionable insights for improvement
Preferred
Experience in call center operations is a plus
Familiarity with collaboration sales techniques is beneficial but not required
Company
APL Logistics
APL Logistics is a global supply chain specialist in the automotive, consumer, industrial and retail verticals.
Founded in 1980
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Hakan Yaren
Chief Information Officer
Recent News
2025-11-07
Seattle TechFlash
2025-08-29
Company data provided by crunchbase