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ECU Health · 1 day ago

Financial Counselor

Greenville, NC

Full-time

Onsite

Mid Level

3+ years exp

Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. They are seeking an onsite Financial Counselor to handle insurance verification, billing, and collections, ensuring accurate documentation and providing financial guidance to patients and guarantors.

Hospital & Health Care

Responsibilities

Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system

Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations

Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses

Complete adjustment forms for any charity or administrative adjustments for approval

Complete promissory notes for patients that request payment arrangements

Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis

Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment

Perform other functions and tasks as assigned

Qualification

Insurance verificationBillingCollectionsFinancial counselingCommercial Insurance knowledgeMedicare/Medicaid knowledgeData interpretationCustomer serviceDocumentation skills