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First Call · 1 day ago

Security Operations Center (SOC) Engineer

Missoula, MT

Full-time

Hybrid

Mid Level

$60K/yr - $75K/yr

3+ years exp

First Call Computer Solutions is dedicated to helping Montana businesses modernize while maintaining their lifestyle. The SOC Engineer is responsible for protecting client environments through timely detection, analysis, and response to security threats, while collaborating with various teams to ensure effective incident management and operational improvements.

Cyber SecurityInformation Technology

Senior Management

Responsibilities

Ensures timely review, assessment, and response to security alerts

Serves as a calm, dependable first responder during security incidents

Produces clear documentation and reporting that supports clients and internal teams

Contributes to continuous improvement of security operations and standards

Maintaining vigilance across alerting systems

Approaching incidents with focus, discipline, and professionalism

Collaborating with internal teams to resolve security events effectively

Timely and accurate response to security alerts

Leading initial investigations and determining severity and scope

Initiating incident response, gathering evidence, and coordinating remediation

Creating and maintaining high-quality technical documentation for managed customers

Building strong working relationships with security-related internal teams

Demonstrating deep understanding of threat actors, attack surfaces, IOCs, and response methodologies

Using security tools effectively to investigate and respond to incidents

Managing multiple alerts and priorities simultaneously

Communicating clearly with internal teams and clients during incidents

Maintaining professionalism and composure during high-impact events

Contributing to long-term security strategy and operational improvements

Qualification

Security AnalysisIncident ResponseThreat DetectionTechnical DocumentationCross-Functional CollaborationCalm Decision-MakingCustomer ServiceTechnical SupportTechnical Project ManagementCommunicationAttention to Detail