JPMorganChase · 1 day ago
Executive Gallery Manager - Lobby Reception
JPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to a diverse clientele. The Executive Gallery Manager is responsible for leading a hospitality team to create a welcoming environment for executives and clients while ensuring seamless operations and exceptional service.
Asset ManagementBankingFinancial Services
Responsibilities
Lead, mentor, and support a team of receptionists, fostering professional growth, a collaborative environment and accountability
Schedule weekly team meetings to review goals, address challenges, and share updates
Champion a service-oriented mindset, ensuring all executives, executive assistants and clients receive warm, personalized greetings and farewells
Maintain a polished, professional atmosphere on the executive office floors and anticipate and proactively address the needs of executives, executive assistants and clients to ensure a seamless experience
Build and nurture strong relationships with all executives and executive assistants by actively engaging with executives, executive assistants, clients and internal partners to understand needs and deliver tailored solutions
Oversee desk and conference room bookings, ensuring efficient use of space and resources
Coordinate catering for meetings, working closely with chefs, managers, waitstaff, and planners and manage all aspects of meeting logistics, including setup, technology, and hospitality
Ensure compliance with building security protocols and visitor management procedures, coordinate with security teams to address safety concerns or incidents
Serve as the primary point of contact for executive assistants, providing expert guidance and support and communicate with the Client Center team, including managers, chefs, waitstaff, and planners, to coordinate services and resolve issues
Liaise with Facilities management to ensure timely resolution of repairs and upkeep
Implement best practices and process improvements for team operations and service delivery
Qualification
Required
Proven experience in hospitality, office management, or executive support roles
Strong leadership and team management skills
Excellent interpersonal and communication abilities
Highly organized with strong attention to detail
Ability to multitask and prioritize in a fast-paced environment
Proficient in scheduling, booking systems, and Microsoft Office Suite
Warm, friendly, and professional demeanor
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
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