Hudson IT and Manpower · 1 day ago
ServiceNow Architect
Chandler, Arizona, United States
Full-time
Onsite
Senior Level
5+ years expHudson IT and Manpower is seeking an experienced ServiceNow Architect to design, lead, and guide complex ServiceNow implementations across multiple modules. This role requires strong architectural expertise, leadership skills, and deep platform knowledge to deliver scalable, secure, and efficient ServiceNow solutions.
Human Resources
No H1B
Responsibilities
Design and implement end-to-end ServiceNow solutions (ITSM, ITOM, ITBM, ITAM, HRSD, CMDB)
Define architectural standards, patterns, and best practices
Collaborate with stakeholders to define ServiceNow roadmaps and architecture vision
Align platform solutions with business and operational goals
Lead customization and configuration while ensuring scalability and platform integrity
Architect integrations using REST, SOAP, OAuth2, JWT, and MID Server
Integrate ServiceNow with enterprise systems (LDAP, AD, SAP, APIs, cloud platforms)
Provide technical leadership and mentor development teams
Establish governance, security, access control, and compliance processes
Optimize performance, usability, CMDB structure, and workflows
Drive continuous improvements and cost efficiency
Create architecture diagrams, workflows, and implementation documentation
Lead upgrades, patching, and enhancements aligned with ServiceNow releases
Qualification
Required
5+ years of ServiceNow implementation experience
3+ years in a Lead or Architect role
Strong expertise in ServiceNow architecture, configuration, and best practices
Deep knowledge of ITSM, ITOM, ITBM, HRSD, CMDB, and CSDM
Advanced scripting skills (JavaScript, Glide API, Business Rules)
Experience with Flow Designer, Virtual Agent, and Predictive Intelligence
Knowledge of update sets, version control, deployments, and governance frameworks
Strong ITIL knowledge (Incident, Problem, Change, Configuration Management)
Experience with Agile methodologies and large-scale implementations
Preferred
ServiceNow CSA, CAD, or CTA
Company
Hudson IT and Manpower
The Hudson Group comprises of: HudsonIT Consultancy Ltd – a dynamic Software Solutions and IT Staffing firm in United States and Hudson Manpower Inc – specializing in offering comprehensive recruitment services for technical industries worldwide, ensuring quality hires for various sectors.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase