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Smith Douglas Homes · 1 day ago

Area Sales Manager

Raleigh, NC

Full-time

Onsite

Mid, Senior Level

2+ years exp

Smith Douglas Homes is one of the fastest growing home building companies in the country, seeking an experienced licensed Area Sales Manager to lead their sales department. The role involves developing sales strategies, training sales staff, and ensuring the achievement of sales goals while maintaining high customer satisfaction.

Commercial Real EstateHome ServicesReal Estate

Responsibilities

Direct management of sales activity

Hold regular sales team rallies to lead, inspire, and train

Lead and motivate the sales team to achieve weekly, monthly and yearly sales and closing goals. Monitor and enhance Sales Agent performance to ensure successful programs are developed and sales goals are consistently achieved

Assign sales team appropriate quotas, goals, and sales areas and continuously monitor these goals as well as team morale

Actively and continually train sales staff to reach their selling potential through Company initiatives, sales and lead conversion training endorsed by the Company as well Company processes and expectations

Directly supervise sales team through leadership and guidance of operating activities during weekly planned encounters designed to maximize self-generated traffic

Continuously challenge the sales team with their professional growth

Negotiate and approve sales contracts

Continuously improve and periodically gather competitive information and assist in analyzing data to secure market share and positioning & review monthly competitive analysis reports for each managed community

Maintain monthly community proformas utilizing market data to set competitive base pricing and community incentives

Participate with Marketing Coordinator weekly to discuss sales strategies and achieve organizational objectives to include on-site and off-site marketing as well as Model Home decorating coordination

Recruitment and retention of a high-quality sales team and culling out of low performance personnel when necessary

Maintain updated commission structure for New Home Sales Specialists for semi-monthly payroll approval and accurate employment record keeping

Act as liaison between sales team, homeowners, production, office staff and other management team members to resolve issues, concerns, and questions to ensure the Company objective of 100% total customer satisfaction of both internal and external customers

Work with Construction and Land management to stay knowledgeable with lot releases, development issues, build orders, HOA issues/requirements, and construction restraints to properly instruct Sales team

Initiate Community Reviews with participation of sales, construction, land, and marketing quarterly

Initiate the Start Up and Close Out process of communities for effective communication to all parties

Lead the sales team to continuously improve strategies on how to assist in the efficiency of our homebuilding process and stay current with all Product Development Changes

Monitor the communities, sales offices, model homes and spec homes for assurance in meeting the Company standards

Endorse and participate in Bridge the Gap programs as offered

Review competition and market research on a continual basis and provide feedback to management team regarding features, pricing, incentives, plans and inventory

Monitor and ensure accuracy of agent data input into CRM system on customer traffic, buyer stories, backlog calls, and traffic recordings

Monitor backlog each week to ensure closings are on track and work with agents to ensure backlog is monitored consistently

Qualification

Sales management experienceNorth Carolina Real Estate LicenseSalesMarketing techniquesCRM experienceMicrosoft OfficeCustomer satisfactionMarket researchTeam leadershipCommunication skills