Children's Hospital of Philadelphia · 2 days ago
DTS Senior Manager, Collaboration Technology Product Owner
Philadelphia, PA
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$153K/yr - $203K/yr
8+ years expChildren’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. The DTS Sr. Manager, Collaboration Technology Product Owner leads the strategic direction and lifecycle management of CHOP's collaboration platforms, ensuring alignment with enterprise strategy and user needs.
Child CareHealth CareHospitalMedicalNon Profit
Responsibilities
Own the end-to-end lifecycle of collaboration technology products and services
Lead roadmap development, backlog prioritization, and vendor engagement
Make decisions on enhancements, upgrades, and integrations
Assess change management impact and lead risk mitigation strategies
Manage the product budget and budget planning/forecasting
Stakeholder Engagement & Governance
Serve as the “front door” for collaboration technology services
Manage intake, consultations, and stakeholder alignment across departments
Collaborate with clinical, research, and business teams to identify pain points and standardization opportunities
Create and support an M365 and Collaboration Tool Governance Policy
Lead cross-functional product teams including engineers, analysts, architects, and vendors
Mentor sub-product owners and foster a culture of innovation and accountability
Promote agile methodologies and data-driven decision-making
Champion digital transformation initiatives that enhance workforce productivity
Evaluate emerging technologies and pilot new solutions
Align collaboration tools with broader workforce technology strategy
License/entitlement management as a key responsibility, with a strong HR partnership for allocation of the appropriate resources, and timely reclamation of unused resources
Qualification
Required
Bachelor's Degree Required
At least eight (8) years Experience managing and supporting infrastructure solutions, with a focus on ensuring the stability, reliability, and scalability of IT operations Required
At least five (5) years Experience implementing best practices, and managing day-to-day operations to support organizational needs effectively Required
At least three (3) years Experience in a supervisory/managerial role with five or more team members in a production environment. Required
At least two (2) years Experience leading Infrastructure projects. Required
Requires operational knowledge of the field with demonstrated leadership skills and experience in area of supervision. (Required proficiency)
Requires outstanding verbal, written, presentation and data storytelling skills; the ability make a compelling business case and tell a story using data. (Required proficiency)
Ability to simplify complex ideas and communicate them effectively to a non-technical audience. (Required proficiency)
Strong at goal setting, delivery, and execution ensuring clear success metrics are identified and customer service expectations are defined, monitored, and met. (i.e., SLAs and customer service KPIs). (Required proficiency)
Ensure that the team has an effective organizational development, training and succession plan that in aligns with our overall workforce and location strategy. (Required proficiency)
Knowledge and experience working in and driving culture change towards working in an agile development environment. (Required proficiency)
Experience managing large operations teams supporting Enterprise level environments. (Required proficiency)
Preferred
At least two (2) years Proven experience in product ownership or management of collaboration platforms. Preferred
At least two (2) years Strong understanding of enterprise IT strategy, user-centered design, and agile delivery. Preferred
At least two (2) years Excellent communication and stakeholder management skills. Preferred
At least two (2) years Experience leading cross-functional teams and managing vendor relationships. Preferred
At least five (5) years Managing a M365 deployment at enterprise scale. Preferred
Certified Information Security Manager (CISM) - Information Systems Audit and Control Association (ISACA) - upon hire - Preferred
Certified Information Systems Auditor (CISA) - Information Systems Audit and Control Association (ISACA) - upon hire - Preferred
IT Infrastructure Library Foundations (ITIL) - IT Infrastructure Library (ITIL) - upon hire - Preferred
Certified Professional in Healthcare Information & Management Systems (CPHIMS) - Healthcare Information & Management Systems Society (HIMSS) - upon hire - Preferred
Cisco Certified Network Professional (CCNP) - Cisco Certified Network Professional (CCNP) - upon hire - Preferred
Certified Information Systems Security Professional (CISSP) - International Information Systems Security Certification Consortium (ISC2) - upon hire - Preferred
Benefits
This job is eligible for an incentive program.
At CHOP, we are committed to fair and transparent pay practices.
Company
Children's Hospital of Philadelphia
Since its start in 1855 as the nation's first hospital devoted exclusively to caring for children, The Children's Hospital of Philadelphia has been the birthplace for many dramatic firsts in pediatric medicine.
10001+ employees
H1B Sponsorship
Children's Hospital of Philadelphia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (175)
2024 (170)
2023 (140)
2022 (115)
2021 (70)
2020 (53)
Funding
Current Stage
Late StageTotal Funding
$33.35MKey Investors
UnitedHealthcare Community PlanNational Cancer InstituteBill & Melinda Gates Foundation
2025-12-10Grant· $1.7M
2025-09-29Grant· $1M
2025-06-18Grant· $1M
Leadership Team
Ron Keren
Senior Vice President and Chief Medical Officer
Adam Resnick
Director of the Center for Data Driven Discovery in Biomedicine (D3b)
Recent News
Company data provided by crunchbase